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Teller position in Lujhu, Taiwan – deliver top-tier customer service and cross-sell banking products.

Apply now for a Band 10 permanent role at Standard Chartered, focusing on compliance, risk management and client relations.

Job Overview

Job Description

Apply now

Requisition Number:

58296

Job Location:

Lujhu, TWN

Global Grade:

Band 10

Work Type:

Office Working

Employment Type:

Permanent

Posting Start Date:

23/07/2026

Posting End Date:

31/08/2026

Job Description:

Job Summary

Strategy

To provide quality services and to assist up-selling and cross selling financial products/services to customers transacting at branches.

Business

To generate business through cross selling banking products to customers transacting at counters.
To ensure that the highest standard of service is provided to customers at all times.
To maintain cordial relationship with existing and new customers.
To support Relationship Manager to deliver high quality service to our customers and identify sales opportunities to maximize new business acquisition

Processes

To handle deposit/withdrawal transactions and provide other banking services at counters.
To handle a/c opening request and ensure comply with KYC and CDD policy.
To ensure that cash in the teller’s cash till is balanced to on-line cash book and all the customer transactions are correctly posted.
To post all general ledger entries and ensure the books of the branch are balanced.
To update customers record to computer system and assist in general filing of bank record at branch.

Risk Management

To comply with all applicable money laundering prevention procedures and, in particular, report any suspicious activity to the Unit Money Laundering Prevention Officer and line manager.

Governance

Responsible for assessing the effectiveness of the Group’s arrangements to deliver effective governance, oversight and controls in the business and, if necessary, oversee changes in these areas; Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.

To bring to the attention of the Senior Branch Operation & Service Manager any problems encountered together with any recommended solutions.

Regulatory & Business Conduct

Display exemplary conduct and live by the Group’s Values and Code of Conduct.

Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

Effectively and collaboratively identify, elevate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

Internal Contacts

All branch sales and service staff

External Contacts

Customers

Skills and Experience

Anti-money Laundering Policies and Procedures
Customer Interaction
Understanding Customer Needs
Teller Functions

Qualifications

License: 信託業務人員

Competencies

Action Oriented

Collaborates

Courage

Customer Focus

Decision Quality

Develops Talent

Drives Vision & Purpose

Gives Clarity & Guidance

Instills Trust

Manages Ambiguity

Nimble Learning

Strategic Mindset

Technical Competencies: This is a generic competency to evaluate candidate on role‑specific technical skills and requirements

About Standard Chartered

What we offer

Information at a Glance

Job Skills

Key Skills

Cross Selling
Upselling Skills
Sales
Banking Services

Relevant Skills

Regulatory Requirements
Strategic Thinking
Customer Service
Show Courage
Risk Management
Risk Analysis
Service Orientation
Filing Skills
Self Motivation
Knowledge of Finance
Governance
Needs Based Selling
Customer Identification Programme
Anti Money Laundering

Teller