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Savings Product Expert at ING Bank in Milan – drive strategy, pricing, performance, and growth within an agile, global environment.
Join a fast‑paced, inclusive bank shaping core funding products and impacting customer experience and financial performance.
ING Bank N.V. is looking for a Savings Product Expert.
Activities:
As a Savings Product Expert, you are end-to-end responsible for the Savings product proposition—from strategy and pricing to delivery and performance.
You work in an Agile squad with cross-functional experts to drive commercial growth, optimize the customer journey, and ensure a competitive and compliant savings offering.
Responsibilities:
- Own and evolve the savings product roadmap, aligned with business and funding objectives
- Design and execute commercial initiatives (acquisition, upsell, retention)
- Define and steer pricing actions to ensure market competitiveness and profitability
- Monitor product performance and translate data into actionable insights and recommendations
- Improve the end-to-end customer journey across digital channels
- Translate business needs into IT requirements and support delivery via Agile ways of working
- Manage stakeholders across Marketing, Analytics, Finance, Legal, Compliance and Operations
- Support backlog prioritization, change requests and production issue resolution
- Contribute to financial planning, forecasting and performance tracking
- Ensure full compliance with regulatory and governance requirements
- Collaborate on global initiatives and share best practices
Required skills :
- Master’s degree (Economics, Engineering or similar)
- 3+ years’ experience in product management, business analysis or project management in financial services
- Strong understanding of retail banking (savings/deposits is a plus)
- Experience with campaigns, pricing, and performance monitoring
- Data-driven mindset with strong analytical and problem-solving skills
- Strong stakeholder management and communication skills
- Fluent in English
- Proactive, detail-oriented and able to deliver under pressure
Why join us
You will play a key role in shaping a core funding product, directly impacting growth, customer experience, and financial performance—within a fast-paced, Agile and international environment.
Contract offer:
Working conditions: Permanent employment contract
Working hours: Full time (37 hours per week)
Applicable Collective Labour Agreement: National Collective Labour Agreement for employees in the credit sector (NCLA)
Location: Milan
Annual base salary starting from : 43.000€
Variable remuneration: in line with the applicable remuneration policies (with a target based on the role, outcomes linked to the Group, Business line/function, and individual performance)
Our compensation approach is built on objective, gender-neutral criteria aligned with the role’s core requirements. That said, we believe talent goes beyond any framework: your total reward package will be tailored to reflect your unique experience, skills, and potential, ensuring we fully recognize the value you bring.
The benefits of joining ING
In addition to being a part of a great team, working in a fun and innovative environment, we offer:
- Flexible Smart Working
- Competitive base salaries and performance-based bonuses
- Meal vouchers and corporate restaurant and bar
- Health insurance and Accident insurance
- Pension fund and welfare plan
- Diverse cultures & Innovative mindsets
- International Environment and Talent Program
- Commitment to sustainability
- Lots of training development opportunities to help you grow
- Lots of moments dedicated to physical and mental well-being
- A special day off when it is your birthday: we call it #doyourbirthday!
- And of course, we can’t forget free water & coffee at the office!
About ING
ING offers many opportunities to build a diverse and rewarding career. You will be joining an international innovative digital bank, the first in Italy to adopt a fully flexible smart working model, and you will be working in a stimulating environment where you can grow both as an individual and as a professional.
Our purpose - empowering people to stay a step ahead in life and in business - represents our belief in people’s potential. We don’t judge, coach or to tell people how to live their lives. We empower people and businesses to realize their own vision for a better future.
Our Commitment
Diversity is a fundamental element of our corporate culture, and we are fully committed to creating a safe and inclusive environment, based on mutual respect and the value of diversity, offering equal job opportunities to all qualified candidates.
Job Application Safety Reminder ⚠️
We’re seeing an increase in fraudulent job offers. To protect yourself, please follow these key guidelines when applying for roles at ING:
- · Apply only via official ING platforms: ING uses Workday as its internal recruitment system. Applications should be submitted only via our official career site.
- · Check the sender’s email carefully: legitimate communication will always come from: @ing.com and/or @myworkday.com
- · No payments or banking details will ever be requested. If someone asks for this information, it’s a scam.
If you suspect suspicious activity, report it immediately. Your safety matters to us.