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Senior Payments & Communications Specialist – German speaker, Associate 2 level in Centralized Cash Unit, Kraków.
Drive high-risk payment processing, client service, and process improvement in State Street’s German Branch.
Who we are looking for:
An excellent opportunity has arisen at the Associate 2 level within Centralized Cash Unit Department in Kraków, Poland, which involves carrying out a high risk function within the operation. The successful candidate’s responsibilities primarily include the timely and accurate screening and processing of client & internal instructions for State Street Bank GmbH German Branch. This will also involve working closely with other SSB GmbH Business Units.
Why this role is important to us:
The team you will be joining plays an important role in the overall success of the organization. Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. To make that happen we need teams like yours to help navigate employees and the organization as a whole. In your role you will strive for cutting‑edge solutions, that are straightforward and scalable. You will help us build resilience and execute day to day deliverables at our best.
What you will be responsible for:
- Process timely and accurately all event related activity as set out within operating procedures.
- Verify the work of other team members for quality and accuracy.
- Deliver effective client service.
- Effectively prioritize the workload and ensure daily tasks are completed.
- Participate in departmental procedure review.
- Communicate effectively with internal State Street departments
- Work with first line Manager on process improvements
- Participate and complete assigned projects and departmental initiatives as required.
- Collaborate with other teams to discuss non-standard topics
What we value:
- Strong communication and inter-personal skills essential
- Demonstrates ability to work accurately and to daily deadlines
- Able to focus despite disturbances
- Self‑organized
- Able to independently think of solutions or address any queries
- Willingness to learn
- Team player
- Idea generator
Education & Preferred Qualifications:
Fluent in written and spoken German
Communicative in English
Experience in working in financial environment would be an advantage, but is not required
An understanding of the financial services industry
Knowledge of financial instruments
Educated to a degree level (preferred)
Experience with Client Service would be an advantage, but is not essential
We offer
- Interesting, non-repetitive process
- Employee savings plan
- Premium life insurance package
- VIP medical package
- International operating environment
- Language classes
- Soft skills trainings
- Technical workshops
Minimum Salary:
zł68,004 Annual
Salary will be determined based on factors such as the position, type of work performed, individual skills, job description, working hours, diligence, initiative, self‑management, length of employment, availability, and the quantity and quality of work delivered, as well as other objective and non‑discriminatory criteria relevant to State Street employees.
In addition to salary, employees are eligible to be considered for discretionary annual performance-based awards.
We Offer:
- Permanent contract from day one
- Additional holidays (Birthday Day Off, 3rd and 5th year anniversary Day Off)
- Gold Medical Package for employees and their families (partner and children)
- Premium life insurance package and private pension plan
- Wide range of soft skills training, technical workshops, language classes and development programs
- Opportunities to volunteer your time to company‑driven initiatives, employee networks or organizations of your choice
- Variety of well‑being programs
- Additional benefits available depending on the seniority of the role
About State Street
What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.
About State Street
Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.
Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.
State Street is an equal opportunity and affirmative action employer.
Legal Note
As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.