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Senior IT Project Manager – Lead large‑scale technology transformations for Zurich’s leading retail bank.
Shape data, CRM & AI-driven change while driving digital strategy at Capco, a global fintech consultancy.
Joining Capco means joining an organisation that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table – so we’d love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help.
About Capco
Capco is a global technology and business consultancy, focused on the financial services sector. We are passionate about helping our clients succeed in an ever-changing industry.
We are:
- Experts in capital markets, banking and payments and wealth and asset management
- Deep knowledge in financial services offering, including e.g. Finance , Risk and Compliance, Financial Crime, Core Banking etc.
- Committed to growing our business and hiring the best talent to help us get there
- Focus on maintaining our nimble, agile and entrepreneurial culture
The Role
As a Senior IT Project Manager, you will lead strategic technology transformation initiatives for one of Switzerland's leading retail banks. Working at the intersection of business and technology, you will deliver complex programmes spanning data, CRM, master data management, regulatory change, and enterprise transformation.
You will collaborate with senior business stakeholders, architects, engineering teams and delivery partners to successfully execute large‑scale initiatives that improve operational efficiency, strengthen data capabilities, and support the bank's digital strategy.
What You’ll Do
- Lead complex transformation programmes across data, CRM, master data, regulatory and enterprise technology initiatives within a retail banking environment.
- Manage cross-functional teams, business stakeholders, architects and technology partners to successfully deliver strategic programmes while balancing scope, timelines, quality and risk.
- Drive the definition and implementation of enterprise-wide data and master data strategies that support business transformation, regulatory compliance and digital innovation.
- Facilitate collaboration between Business, IT, Data, Architecture and Operations while leveraging AI-enabled workflows and approved automation tools to improve project delivery, reporting and decision‑making under appropriate governance.
- Apply Agile delivery methodologies using Jira, Confluence and modern project management practices to deliver sustainable business outcomes.
What We’re Looking For
- 8–10+ years' experience as a Senior IT Project Manager, Programme Manager, Transformation Manager, Stream Lead or Data Strategy & Advisory Lead, preferably within Financial Services.
- Proven experience delivering complex transformation, optimisation, CRM, master data, data management or enterprise technology programmes within banking, financial services, insurance or large enterprise environments.
- Strong understanding of enterprise application landscapes, solution architecture, data governance, master data management, analytics, process optimisation and technology transformation.
- Excellent stakeholder management, communication and analytical skills with the ability to bridge Business, IT, Data and Architecture teams. Comfortable adopting approved AI tools responsibly to improve productivity while applying sound judgement, governance and appropriate review.
- Fluent German (C2 or near-native) and English (B2 or above).
Bonus Points For
- Experience with Data Governance, Data Quality, CRM, CLM, Data Literacy, Advanced Analytics, cloud-based data platforms or AI adoption initiatives.
- Experience delivering large-scale transformation programmes within Swiss retail banking.
- Relevant certifications such as PMP, PRINCE2, SAFe, Scrum, Agile or Cloud certifications.
Ready to take the Next Step
If this sounds like you, we would love to hear from you. This is an opportunity to make a difference and contribute to a highly successful company with a significant growth trajectory.