Vista previa generada por IA
KYC Operations Manager (Maternity Cover) – Lead and manage AML/KYC processes at Citi in Warsaw.
Enjoy competitive salary, hybrid work, and comprehensive benefits in a global banking environment.
Discover your future at Citi
Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.
Job Overview
Are you looking for a career move that will put you at the heart of a global financial institution?
By Joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
Team/Role Overview
The KYC Operations Manager is an intermediate management-level position responsible for providing full leadership and direction to a team of employees to provide Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting services in coordination with the Compliance and Control team. The overall objective of this role is to ensure the development and management of a dedicated internal KYC (Know Your Client) program at Citi.
This is a temporary position to provide maternity cover. The exact duration of the contract is currently to be confirmed.
What you’ll do
- Manage and lead KYC operations, including executing processes in accordance with Citi compliance policies and overseeing the KYC control environment
- Perform program management of existing Business As Usual (BAU)/Refresh process with scope to migrate further functions globally
- Provide people management and development responsibilities and ensure team service level standards are met
- Liaise with Compliance department and senior management within business units supported
- Provide Management Information System (MIS) reporting to senior management and ensure delivery of targets within timelines dictated by BAU and Refresh Program
- Ensuring a high level of quality before cases are finalized
- Acts as SME to senior stakeholders and /or other team members
What we’ll need from you
- 5-8 years of relevant experience
- Bachelor's degree/University degree
- Ability to work under time pressure and without supervision
- Excellent interpersonal, communication and stakeholder management skills
- Fluent English
- Strong Analytical and problem - solving skills
- Empathy and ability to positively influence team morale
What we can offer you
- By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits such as:
- Private Medical Care Program
- Life Insurance Program
- Pension Plan contribution (PPE Program)
- Employee Assistance Program
- Paid Parental Leave Program (maternity and paternity leave)
- Sport Card
- Holidays Allowance
- Sport and team recreation activities
- Special offers and discounts for employees
- Access to an array of learning and development resources
- A discretional annual performance related bonus
- A chance to make a difference with various affinity networks and charity initiatives
Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.
#LI-KG1
Job Family Group: Operations - Services
Job Family: Business KYC
Time Type: Full time
Primary Location Full Time Salary Range: zł151,920.00 - zł258,680.00
Most Relevant Skills: Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.
Other Relevant Skills: For complementary skills, please see above and/or contact the recruiter.
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .
View Citi’s EEO Policy Statement and the Know Your Rights poster.