Senior Vice President, UK and Europe Domestic Payments Product Manager

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Lead senior payments product strategy & execution across UK & Europe.

Drive product success, growth, & innovation at Citi’s leading payments team.

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, business management and communication to Citi’s Payments Product team

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview:

The successful candidate will join the Cluster UK and Europe Domestic Payments team focusing on managing and driving Citi's Payments business in the Uk and Europe markets. Sitting in Citi’s Services business, the role involves the management of strategy, product development, risk and controls and commercial growth, ensuring full alignment with the regulatory environment and driving financial performance. You will be at the centre of a large network of partners coming together to deliver market leading solutions.

What you’ll do:

• Manage critical, strategic initiatives across payment solutions for the cluster – with a strong focus on product development and execution
• Lead assessment, requirements and delivery on the UK and Europe cluster book of work
• Lead end‑to‑end assessment, requirements definition, and delivery for the UK and Europe cluster portfolio, ensuring alignment with investment priorities and long‑term capability planning.
• Implement and manage oversight and reporting on the delivery of all payment initiatives for the cluster
• Develop a strong understanding of the application architecture for business delivery and the end-to-end experience of clients when using Citi’s solutions – ensure that this is best in class for any new solutions or features being implemented
• Lead designated cluster projects – regulatory or commercial, to ensure timely and successful implementation
• Contribute to shape the strategy of domestic payments in UK and Europe, working with the countries, subclusters and global teams to continue to build on our existing solutions or create new ones to continue to offer a winning proposition
• Own and drive PNL growth – proactively understanding market landscape and clients’ needs and working with partners across the organization on commercial activities, pipeline origination and conversion
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation escalating, managing and reporting control issues with transparency

What we’ll need from you:

• Significant relevant experience and an in-depth understanding of the Payments landscapes market with a focus on the European landscape.
• Strong Understanding of payment processing and architecture
• Experience in implementing payment mandates
• Experience in developing and launching complex payments projects and initiatives
• Experience in leading the successful implementation of complex projects
• Experience in working with multiple stakeholders
• Ability to lead and influence
• Ability to create business cases and related presentations and materials
• Applies ingenuity and creativity to problem analysis and resolution for complicated and/or unique situations
• Excellent interpersonal, written and verbal communication skills and the ability to communicate and influence at all levels
• Risk management mindset. Experience is assessing, documenting and managing business risk as part of a product organisation.
• Ability to work as part of a team, with a high degree of collaboration with cross functional teams
• Experience with AI initiatives is desirable

What we can offer you:

This is a role that'll offer you the opportunity to build an in-depth knowledge of Citi’s Payments Business and an opportunity to play a role in a truly global organisation with all the opportunities that presents. Every day there will be new business challenges that will help you develop new skills that can drive your career.

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
• A discretional annual performance related bonus
• Private medical insurance packages to suit your personal circumstances
• Employee Assistance Program 
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends
• Access to an array of learning and development resources

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

Job Family Group:

Product Management and Development

Job Family:

Product Management

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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