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Ops Accounting Analyst 1 – Center for financial control and reconciliation at Citi, based in Heredia.
Key responsibilities include monthly account certification, root‑cause analysis, and cross‑functional collaboration.
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Job Overview
Job Summary
The Ops Accounting Analyst 1 (Account Owner) is responsible for ensuring the accuracy, integrity, and timely reconciliation of assigned accounts. This role plays a critical part in maintaining financial control by managing account certifications, identifying risks, resolving discrepancies, and collaborating with cross‑functional teams. The Account Owner acts as a key point of contact for account‑related matters and ensures all balances remain compliant with internal policies and in good standing (GREEN status).
Key Responsibilities
- Perform monthly certification of account balances within the eRecon platform.
- Ensure accuracy, completeness, and integrity of assigned accounts.
- Complete account attestations in compliance with established standards.
- Understand and analyze the end-to-end accounting flow (invoice entry to payment processing).
- Assess impacts of exceptions such as rejected payments, incorrect coding, or other discrepancies affecting accounts.
- Continuously review processes to identify improvement opportunities.
- Identify, monitor, and mitigate at-risk balances in partnership with Proof Owners.
- Analyze aging items and assess financial risks associated with open balances.
- Perform root cause analysis and implement corrective action plans to resolve exceptions in a timely manner.
- Maintain assigned accounts in GREEN status, proactively avoiding risk exposure.
- Escalate unresolved issues impacting account balances to the appropriate stakeholders.
- Follow escalation protocols, including management notification when necessary.
- Provide focused attention to high‑risk (RED) accounts and ensure proper resolution.
- Collaborate with Proof Owners, JEP, and SCO teams to resolve issues impacting account balances.
- Support Balance Sheet Reconciliation with BOSS account reconciliations and other cross-functional activities.
- Respond to account-related inquiries clearly and promptly.
- Participate in implementation of new accounting processes, tools, and models.
- Identify and drive process improvements to enhance efficiency and control.
- Maintain full ownership of assigned accounts and ensure proper reassignment when required.
- Ensure compliance with internal policies, controls, and accounting standards.
Technical Skills
- Account reconciliation knowledge.
- Financial analysis and reporting.
- Risk assessment and internal controls.
- ERP systems (Oracle, eRecon).
- Root cause analysis and issue resolution.
- Process improvement and optimization.
Soft Skills
- Analytical thinking and problem-solving
- Attention to detail and accuracy
- Ownership and accountability
- Communication and stakeholder management
- Time management and prioritization
- Adaptability and teamwork
Qualifications
- Bachelor’s degree in accounting, Finance, Business Administration, or a related field.
- 3–5+ years of experience in accounting, reconciliation, or financial operations roles.
- Strong understanding of accounting principles and financial reporting processes.
- Experience with reconciliation tools and ERP systems such as P2P Oracle.
- Proven experience managing balance sheet accounts, including certification and attestation processes.
- Knowledge of end-to-end financial processes (Invoice-to-Payment cycle).
- Experience in risk assessment, internal controls, and compliance environments.
- Advanced proficiency in Microsoft Excel and data analysis tools.
- English proficiency at B2 level (upper-intermediate) or higher.
- Portuguese proficiency is desirable.
- Strong communication and stakeholder management skills.
- Ability to manage multiple priorities, meet deadlines, and work in a fast‑paced environment.
- Experience in shared services environments or process improvement initiatives is a plus.
Job Family Group
Operations - Services
Job Family
Accounting Operations
Time Type
Full time
Most Relevant Skills
Please see the requirements listed above.
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
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