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Technology Delivery Manager - AI Platforms

Vanguard · Malvern, PA · United States

Drive AI platform delivery as Technology Delivery Manager at Vanguard, leading cross‑functional teams to build scalable cloud solutions. Work in hybrid model from Malvern, PA or remote, driving AI/ML innovation for financial services.

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Drive AI platform delivery as Technology Delivery Manager at Vanguard, leading cross‑functional teams to build scalable cloud solutions.

Work in hybrid model from Malvern, PA or remote, driving AI/ML innovation for financial services.

Summary

The Model Development team is responsible for delivering and maintaining cloud-based platforms that support traditional model development and emerging AI/ML capabilities across critical systems. This includes ownership of AWS SageMaker, exploration and enablement of Small Language Model (SLM) development, and continued evolution of internally developed capabilities such as the Enhanced Learning and Support Agent (ELSA), designed to scale AI platforms and reduce support costs.

This role serves as the IT Delivery Manager for the team and is accountable for driving the continued development, delivery, and adoption of these capabilities. As a shared service supporting multiple lines of business, this leader will ensure delivery is well-planned, transparent, and predictable, while fostering strong collaboration across engineering, product, and business stakeholders.

Responsibilities

Qualifications

Preferred Qualifications

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long‑term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in‑person learning, collaboration, and connection. We believe our mission‑driven and highly collaborative culture is a critical enabler to support long‑term client outcomes and enrich the employee experience.

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