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Client Advisor position at RBC in Val‑d'Or, Quebec – client‑centric, bilingual, target‑driven role.
Join RBC to deliver exceptional service, grow your career and support new client acquisition.
What is the opportunity?
As an RBC Ambassador inside our branches, y ou wi ll put clien ts first and fin d solutions t o the ir indi vid u al needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self- motivation to deliver exceptional customer service and thrive in a target based performance environment, you can build a great career with us as a future Account Manager/Banking Advisor.
What will you do?
- Proactively engage with clients in the branch and deliver an outstanding service experience through completing transactions, and by identifying sales and referral opportunities
- Focus on education and demonstration, leverage technology to deliver a memor able clien t experience, drive solutions and retain business
- Contribute to team res ults by listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfil client solutions
- Proactively take ownership of resolving and preventing client banking problems
- Cultivat e and maintain relationships with partners to work as one RBC team
- Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions
What do you need to succeed?
Must-have
- Demonstrated passion for putting clients first, as well as success in hands-on, target-driven solutions environment.
- Drive and self-motivation, as well as excellent communication skills and emotional intelligence
- Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)
- Personal flexibility to work flex hours.
- Eagerness to learn and determination to succeed.
- Bilingualism (E ngl ish and French) required , as you will regularly serve our clients with English and French-speaking needs.
Nice-to-have
- Track record in building rapport a nd maint aining client relationships within the financial, service or retail industry.
- Mutual Funds accreditation, or willingness to obtain it (i.e., Investment Funds in Canada or the Canadian Securities Course)
What's in it for you?
We thrive on the challenge to be our best, progressive thinking to kee p growi ng, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits , competitive compensation.
- A world-class training program in financial services
- Excellent career development and access to a variety of job opportunities across business and geographies
- Leaders who support your development through coaching and managing opportunities
- Work in a dynamic, collaborative, progressive, and high-performing team
Job Skills
Adaptabilidad, Advice Based Solutions, Alfabetización digital, Análisis de datos, Client Centricity, Client Discovery, Comunicación, Mentalidad curiosa
Additional Job Details
Address: 689 3 AV:VAL-D'OR City: Val-D'Or Country: Canadá Work hours/week: 20 Employment Type: Part time Platform: PERSONAL & COMMERCIAL BANKING Job Type: Regular Pay Type: Salaried Posted Date: 2026-07-21 Application Deadline: 2026-08-29 Note : Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Our Employment Opportunities
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com . RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.