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Director of Digital & Personal Distribution Strategy – Lead RBC's digital-first banking transformations.
Shape the future of client experience across physical, digital, and remote channels in Toronto.
What is the Opportunity?
Join RBC as a visionary leader shaping the future of banking in a Digital-First era. As a Director of Digital & Personal Distribution Strategy, you’ll pioneer transformative strategies, as we move forward toward our ambition to become a digital-first distribution network and primary destination for Canadians to turn to for life moments. This role will focus on blending data-driven insights, digital transformation, and human-centric design to deliver seamless, personalized banking experiences across physical, digital and remote channels.
What will you do?
- Design and advance best-in-class distribution strategies for Personal Banking, grounded in client needs, economic trends, and market dynamics.
- Develop and maintain sub-strategies (channel, segment, journey, role) to operationalize the vision and guide execution teams.
- Lead comprehensive strategic reviews to drive actionable, high-impact recommendations for DPD Leadership.
- Leverage global peer benchmarks, adjacent industries, fintechs, and emerging distribution models to inform strategy
- Analyze client and advisor behaviour and market trends to challenge internal assumptions
- Drive forward-thinking insights on distribution strategies, channel evolution, digitization trends, and productivity enhancement
- Collaborate with leaders to simplify complex decisions, presenting clear strategic options and trade-offs supported by data-driven insights and scenario planning.
- Lead projects from ideation to execution, managing stakeholders, timelines, while mentoring Senior Managers to elevate performance and innovation.
What Do You Need to Succeed?
- 5 years in corporate strategy, consulting, product strategy, or large-scale transformations within Financial Services.
- Proven expertise in end-to-end strategy development, from problem structuring to executive recommendations.
- Advanced skills in PowerPoint, Excel, and business modeling, with a knack for simplifying complex data.
- Expertise in Distribution, Channels, or Digital Transformation (preferred)
- High-level understanding of Financial Services financial statements
- Strategic agility to thrive in ambiguity and drive change.
- Exceptional communication skills to inspire credibility and collaboration across all levels.
What's in it for you?
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, and stock where applicable
- Work with leaders who invest in your growth through hands-on coaching, mentorship, and opportunities to take on challenging, high-impact projects
- Join a team where your work directly shapes the future of banking, making a lasting impact on clients and communities.
- Collaborate with a high-performing, progressive team that values innovation, diversity, and bold ideas
Job Skills
Additional Job Details
Address:
RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO
City:
Toronto
Country:
Canadá
Work hours/week:
37.5
Employment Type:
Full time
Platform:
PERSONAL & COMMERCIAL BANKING
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2026-05-08
Application Deadline:
2026-07-28
Note :
Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Our Employment Opportunities
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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Expand your limits and create a new future together at RBC.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well‑being of our clients and communities at jobs.rbc.com.
RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.