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Senior Operational Resilience & Crisis Management Officer – Lead global strategy, incident response and resilience initiatives at BNP Paribas.
Hybrid role in Lisbon focused on cyber, IT, business continuity and risk management – drive resilience across the Group.
About the job
RISK Operational Risk Management (RISK ORM) steers and reports on the Group’s Operational Risk Management framework and status, in close collaboration with the concerned Functions. It is the independent Second Line of Defence (2LOD) on operational risk management activities of the Group, including on Information and Communication Technology risk management activities
RISK ORM’s global Operational Resilience programme is a critical component in ensuring the Group’s ability to protect its vital services from disruption across the globe. The programme seeks to leverage and integrate existing practices such as Business Continuity, IT Resilience, Cyber Resilience, Third-Party Resilience and Crisis Management in order to mitigate and remediate any service disruption to meet its client and market obligations
Operational Resilience management includes planning, integrating, testing, and governing activities to ensure that the Group can
Identify and mitigate business and system disruption risks that could lead to operational impacts before they occur
Prepare for and respond to disruptive events in a manner that demonstrates command and control of incident response, coordination and service continuity. Scenarios could include but not limited to Cyber Security Incidents, Technology/Systems Outage, People or Process Failures
Recover and restore vital services following disruption within the agreed resilience tolerance levels
BNP Paribas is looking for a RISK ORM Operational Resilience and Crisis Management Senior Officer to support the oversight of the topic across the Group
Your Main Activities
The selected individual will assist in overseeing and strengthening the Crisis Management framework supporting BNPP vital services. This will involve working collaborative and closely with various internal stakeholders, requiring broad multi-disciplinary knowledge in IT and Cyber Resilience, Business and IT Continuity, and general controls validation and testing
Given the broad nature of this role, you will leverage your extensive expertise by acting as a key contributor and subject matter expert to both RISK ORM colleagues and Group Entities globally across lines of defence
Provide oversight of operational incidents and crisis management directly and indirectly owned controls and ensure that these controls are tested for operational effectiveness
Become a recognised resilience thought leader and provide proactive advisory services to risk owners by assisting in issue resolution and participating in prioritisation activities
Support the Group stakeholders in identifying resilience gaps, through control testing and operational resilience exercises
Assist in the regional implementation and maintenance of the Group global crisis management program, processes and procedures
Provide subject matter expertise during response to regional and global crisis events, assisting the coordination of 2LOD engagement and response of crisis managers
Build and establish networks and relations with other key Group stakeholders
Perform relevant 2LOD thematic or issue-based deep-dives
Support the overall design and implementation of an enhanced global Group-wide Operational Resilience programme
Profile and Skills to Success
- Bachelor’s Degree in Information Technology / Computer Science or related
- Course / Certification in CISSP / MBCI / CBCP / CISM / CRISC
- At least 5 years of experience in Operational Risk / Technology Risk Management / Cyber Security / Third-Party risk management or similar
- At least the last 3 years focused on Operational Resilience / Crisis Management initiatives or similar
- Advanced level of English, both written and oral
- Adaptability
- Ability to collaborate / teamwork
- Communication skills, both written and oral
- Creativity and innovation / problem solving
About the Team
Integrated with the Global RISK ORM Iberian Centre of Excellence the position of RISK ORM Operational Resilience and Crisis Management Senior Officer will report functionally to the Global Head of RISK ORM Operational Resilience Transformation and hierarchically to the RISK ORM Operational Resilience Lead of the Global RISK ORM Iberian Centre of Excellence
#LI-Hybrid
Why joining BNP Paribas?
Leading banking institution
Leading player in banking and financial services in Europe, BNP Paribas operates in 64 countries and has nearly 178,000 employees, including more than 144,000 in Europe
International reach
The Group holds key positions in several areas of banking and financial services that are structured around three operating divisions:
Corporate & Institutional Banking (CIB) connects companies needing financing and institutional clients looking for investment opportunities division that offers tailored financial solutions for corporate and institutional clients
Commercial, Personal Banking & Services (CPBS) brings together all our commercial banks and several specialised businesses heard
Investment & Protection Services (IPS) combines a unique continuum of products and services across protection, saving, investment and real estate including specialised businesses offering a wide range of savings, investment and protection services
Our presence in Portugal
In Portugal since 1985, BNP Paribas today has more than 9,220 employees, distributed across the Group's 10 business entities established in the country. Its presence also extends to 11 centres of expertise providing value-added services to various countries where the BNP Paribas Group also operates.
Diversity and Inclusion commitment
BNP Paribas ambition is to cultivate an open and responsive environment for all that encourages collaboration and interaction. We demonstrate our commitment by actively contributing to the Group’s Diversity and Inclusion strategy and goals, in line with the United Nations Sustainable Development Goals. As part of our local Corporate and Social Responsibility – Diversity & Inclusion strategy, BNP Paribas Portugal is committed to:
Promote a fair and unbiased recruitment process and offer professional development opportunities to all employees
Celebrate diversity and advocate for inclusion, both externally and internally, encouraging employee’s participation, creating space for different voices to be heard.
To foster the effort of BNP Paribas Portugal, multiple initiatives and events take place throughout the year where our people can find out more on the importance of diversity inclusion at the workplace and in our society.
Remote Working Conditions
At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working options adapted to our hybrid working environment. To ensure a comfortable and efficient working setup, eligible employees are provided with both office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional items at reduced prices.
Commitment towards work/life balance
Supporting employees in a hybrid way of working while providing them with the means to maintain a work-life balance is an essential dimension of our Smart Working program. At BNP Paribas, we care about our employees’ wellbeing and promote a culture of good integration between work and personal life. To find out more on why you should join BNP Paribas please read our Employee Value Proposition and our Career path page.
* Please note that only applications submitted in English will be considered. * In case you are selected for this role, further documentation will be requested to support your hiring process.