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Lead the Retail Onboarding Team at Arval Competence Center Warsaw, driving credit and KYC excellence in a dynamic banking environment.
Manage teams, grow careers, and enjoy hybrid work, competitive pay, and a supportive international culture with BNP Paribas.
Arval Competence Center Warsaw is the latest initiative of the BNP Paribas group, which aims to develop competences and business services. Currently, ACCW employs over 100 people who, every day, in various languages, help Arval Group entities to efficiently serve Clients and Partners. In ACCW, solutions are being created that aim to streamline the customer and supplier verification processes. The center specializes, among others, in credit analyses and KYC analyses, and performs tasks in the field of HR data administration and internal control.
In connection with the development of Arval Competence Center Warsaw, we are looking for candidates for the following position:
Retail Onboarding Team Manager
Your responsibilities
Manage and monitor the work of the dependent team, providing support, guidance and opportunities for development.
Supervise the process of retail clients’ credit and KYC analysis, formulate recommendations, and make decisions in line with the applicable policy.
Support the creation and improvement of tools and processes used in retail credit and KYC analysis.
Participate in audits in the retail area.
Cooperation with other departments and with the Head Office in France.
Prepare reports covering the main performance metric of the area. Ensure accurate and timely delivery to the main stakeholders (area director, Headquarters, beneficiaries and Compliance).
Track and evaluate team KPIs to ensure achievement of targets.
Maintain regular contact with beneficiaries to support their requests and strengthen the business relationship.
Our requirements
University education
At least 5 years of experience in a related area
Minimum 2 years’ experience in team management
Knowledge of retail customers credit analysis processes
Knowledge of English at least at B2 level
Good knowledge of MS Office, in particular MS Excel, PowerPoint and Word
Effective work organization
Stress resistance
Independence in action
What we offer
Employment contract with Arval Competence Centre Warsaw – Arval Service Lease Polska sp. z o.o.
Possibilities of personal growth in an international environment of BNP Paribas Group
Positive work atmosphere in a team of specialists and experts
Attractive remuneration, bonus, extensive social package (private health care provider, life insurance, holiday entitlement, relaxation activities at workplace, language courses)
Possibilities of hybrid work after onboarding period
Beneficial mobility offer, re-leasing of cars, bike rental