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Head of Insurance Agent Business: lead regulatory-compliant insurance initiatives and client solutions at a Taipei bank.
Manage product development, training, risk compliance, and RM support to hit sales targets.
What is this position about?
Provide business initiatives and support to promote insurance business which is fully compliant with regulatory requirements and internal policy
Demonstrate professional knowledge of insurance products and relevant regulations.
Cooperate with RMs to deliver the business results and bank’s sales target.
Adhere group conduct and guideline with respect to highest quality.
Primary Role Responsibilities
Insurance agency services
Explain the nature and concept of the insurance products to clients for legacy transfer planning
Assess the client’s risk appetite, wealth planning expectations, and propose suitable and appropriate insurance solutions and strategies.
Regular follow up with client’s insurance portfolio and provide product updates and renewal services.
Collect relevant documents, follow up on underwriting, and ensure the policy becomes effective.
Claims assistance between the insurance companies and the clients.
Cooperate with insurance companies related to operating process and make sure all the documents and process are compliant (e.g. renewal notices, payment-reminder notices, suspension notices, annual premium payment certificates, and any other forms associated with the insurance-contract rights and obligations)
Internal Support Functions
Contribute to new product development initiatives as required.
Provide internal training on insurance products and knowledge.
Provide internal training on Do and Don’ts of the insurance business.
Support business activities on premium financing and insurance policy pledge.
Maintain internal procedures, policies, and operational guidelines.
Support RMs to meet sales target.
Risk Management & Compliance
Ensure all advisory activities comply with regulatory requirements, internal policies, and ethical standards.
Maintain high standards of documentation, suitability, and audit readiness.
Ensure all insurance advice is compliant with Group Policies, local regulations and internal procedures.
Ensure all formalities and documentation is completed, checks are conducted to comply with requirements.
What is required for you to succeed?
In depth knowledge of legal and tax regulatory framework, local situations or international development
Professional knowledge and experience in insurance products and business.
Mature personality, Inter-personal skills, sensitivity and communications skills for meeting with clients and prospects.
Integrity in safeguarding the Bank and in protecting client privacy and interest.
Capability to work under pressure, hard-working, patience, pleasant and good team spirit
Required education/certification/licenses
Below professional licenses are required
- Personal Insurance Agent 人身保險代理人
- Life Insurance Sales 人身保險業務員
- Foreign Currency Non-Investment Insurance Products 人身保險業務員銷售外幣收付非投資型保險商品
- Investment-Linked Insurance Sales License投資型保險商品業務員
Possess one of the following qualifications
- At least 5 years of relevant experience in the position of manager or higher or in an equivalent position of an insurance company, insurance cooperative, insurance broker company, insurance agent company, insurance surveyor company, or in the position of deputy head of a bank’s separate department operating insurance broker or agent business and has performed with excellence in such position;
- Has performed the work of insurance agent or broker for at least 5 years
- Has other academic or employment experience sufficient to show that he/she has professional insurance expertise, or experience in managing an insurance business, and is capable of operating an insurance agent business soundly and efficiently.
Training records are mandatory
- Pre-employment training certificate
- At least 18 hours of on-the-job training in the past year, including at least 8 hours on regulation, and at least 2 hours on fair treatment of clients aged 65 and over
- At least 5 years of relevant experience working in insurance company, broker, or agency.
- Bachelor’s degree or higher, preferably in insurance, accounting, finance, or a related field.