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Regulatory & Conduct Office Manager – Wealth Management (hybrid) – Lisbon, Portugal
Lead governance, regulatory compliance and conduct projects across BNP Paribas WM, ensuring risk awareness and ethical culture.
About the job
The Wealth Management (WM) Conduct and Control Office is responsible for establishing within Wealth Management Global Asian and International Markets (GAIM) the Conduct and Control framework and is especially in charge of identifying and monitoring the non-financial risks: operational, regulatory and Conduct risks. It ensures the business operates in compliance with regulatory standards and internal policies fostering a culture of ethical behavior, risk awareness, and accountability
Within - Portugal International Markets Hub (PIMH), the Regulatory and Conduct Office Manager provides support to the WM Conduct and Control Office. The Regulatory and Conduct Office Manager will be based in Lisbon
Your Main Activities Are
As a Regulatory and Conduct Office Manager, you will participate in various projects provide support within the scope of PIMH activity and this involves:
Providing support in the various governance committees’ preparation (collecting and analysing information from the different WM GAIM locations, follow up of Key Performance Indicators (KPIs), interactions with various stakeholders from WM locations (local Chief Conduct and Control Officers (CCCOs), Chief Operating Officers (COOs)) and functions (for example, Groupe Compliance, Human Resources,…) when needed to understand breaches / alerts, supporting materials update, among others)
Maintaining of the SharePoints
Performing a regular watch on Conduct Practices / Communication in the Group, prepare and share internal documentation (for example, Conduct Watch)
Developing training and awareness roadmaps including review and update of supporting materials at global level and ensuring their deployment with multiple stakeholders
Coordinate and manage Regulatory and Conduct certification processes and reports at business line level
Analysing any regulatory impacts on processes and updating and maintaining related internal documentation
Following up and managing the processes and tasks associated with Regulatory and Conduct projects
Providing support to Project Program Managers and business leaders when requested and jointly contribute to the project; coordinating project deliverables and producing relevant documentation and reports including committee materials with project team and key stakeholders
Profile and Skills to Success
Graduate degree in Economy, Finance, Business Administration
From 3 to 5 years of experience in audit, control or compliance
Experience in project management
Experience in the Banking sector
Fluent in English
Analytical skills, rigorous, excellent attention to detail, ability to summarize and report and quick learner
Communication skills and ability to interact professionally and confidently with a diverse group: users, managers and subject matter experts
Demonstrate ability to handle challenging and high-pressured situations
Adaptable, polyvalent, autonomous and collaborative
About the Team
The BNP Paribas Group is a worldwide leader in banking and financial services, employing around 178,000 people across 64 countries and 5 continents
With a strong presence in Europe and Asia and €628 billion of assets under management as of December 2024, BNP Paribas WM is a leading global Private Bank and the largest Private bank in the Eurozone
Since 2015, BNP Paribas Wealth Management has a competence center in Portugal PIMH to manage activities for several locations (Switzerland, Luxembourg, Germany, Monaco,…)
We are currently reinforcing this team, and we are looking for a Regulatory and Conduct Office Manager
#LI-Hybrid
Why joining BNP Paribas?
BNP Paribas, the European leader in banking and financial services in Europe, operates in 64 countries and has nearly 180,000 employees. The Group is structured around three operating divisions. Its business lines cooperate closely, as part of our integrated model, to meet the needs of all our clients in a coordinated manner:
Corporate & Institutional Banking (CIB) , connects corporate clients needing financing and institutional clients looking for investment opportunities;
Commercial, Personal Banking & Services (CPBS) , brings together all the Group’s commercial & personal banking and several specialised businesses;
Investment & Protection Services (IPS) , combines a unique continuum of products and services across protection, saving, investment and real-estate.
Our presence in Portugal
In Portugal since 1985, BNP Paribas today has more than 9.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centers providing value-added services to various countries where the BNP Paribas Group also operates.
Diversity and Inclusion Commitment
BNP Paribas´ ambition is to cultivate an open and responsive environment for all that encourages collaboration and interaction. We demonstrate our commitment by actively contributing to the Group’s Diversity and Inclusion strategy and goals, in line with the United Nations Sustainable Development Goals. As part of our local Corporate and Social Responsibility - Diversity & Inclusion strategy, BNP Paribas Portugal is committed to:
Promote a fair and unbiased recruitment process and offer professional development opportunities to all employees;
Celebrate diversity and advocate for inclusion, both externally and internally, encouraging employee’s participation, creating space for different voices to be heard.
To foster the effort of BNP Paribas Portugal, multiple initiatives and events take place throughout the year where our people can find out more on the importance of diversity inclusion at the workplace and in our society.
Remote Working Conditions
At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working options adapted to our hybrid working environment. To ensure a comfortable and efficient working setup, eligible employees are provided with both office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional items at reduced prices.
Commitment towards work/life balance
Supporting employees in a hybrid way of working while providing them with the means to maintain a work-life balance is an essential dimension of our Smart Working program. At BNP Paribas, we care about our employees’ wellbeing and promote a culture of good integration between work and personal life.
To find out more on why you should join BNP Paribas please read our Employee Value Proposition and our Career path page .
* Please note that only applications submitted in English will be considered.
* In case you are selected for this role, further documentation will be requested to support your hiring process.