Reconciliation Lead Business Analyst

Job Title: Reconciliation Lead Business Analyst

Department: CEFS-Reconciliation

About Business line/Function: 

The IT Reconciliations Department is managing the reconciliations (Financial, Referential, Systems to Systems, ...) for a number of BNP Paribas's domains (Global Markets, Global Banking, Security Services, Wealth Management, ...) via specialized expert systems (FIS DIM/Intellimatch, Pega PCM, Socrates).

Our internal clients are working 24/7 at a worldwide level with a high level of reliability. IT systems are integral to the business and are a key part of the value proposition to clients. These IT systems range from industry standard products for standard process automation to internally developed, often, market leading IT applications. The IT teams owning these IT systems are made up of functions that include Technical and Application production support, Business Analysis & Project Management, Development & Maintenance and Quality Control. BNP Paribas India Solutions is the key partner in all IT functions and has interactions with colleagues in other locations including Paris, London, New York, Tokyo, Singapore & Hong Kong. This partnership ranges from sharing the IT workload, executing global strategy to owning global applications offshore. The technology and engineering landscape is wide, encompassing almost all techniques and platforms. It continues to evolve and transform with the market with the business continuing to invest in it. To ensure our efficiency and alignment with the market expectations, we have to ensure that both our architecture and our technologies are up to date and aligned with the most efficient and reliable standards.

Position Purpose: 

The position has a strong focus on stability, flexibility, and expertise to always guarantee the proper Clients’ expectations. Working in an international Clients base environment but also as part of an Offshore organization, the capacity to interact in a respectful and easy way with both his/her Clients, Management, and team to find compromises while guaranteeing the proper organization and seamless relations is a must.

The key interactions are with the Project Sponsor, operations team, and delivery teams. Working in a very quality oriented environment, the position requires Agile knowledge as well as Costs and Clients’ benefits concepts. This position requires strong leadership, communication, and adaptability to navigate the complexities of working in a globally distributed environment.

The Business Analyst within Reconciliation IT is the functional and technical SME who drives end-to-end value change for the Group’s reconciliation ecosystem. This role involves leading a team of business analysts, engaging with senior stakeholders, managing requirements for complex projects, and ensuring the alignment of IT deliverables with business strategies. The Lead IT Business Analyst acts as a trusted advisor, mentor, and facilitator within the business analysis team and plays a critical role in shaping project outcomes. Proactive, analytical, and strategic mindset, with the ability to lead complex projects and improve IT processes to support the business and organizational growth. The IT Business Analyst shall be in charge of all the requirements gathering, clarification of the request, translating them to User stories , ensuring the UAT’s are completed with end users in a timely manner.

Responsibilities

Direct Responsibilities

1. Leadership and Team Management

• Lead, mentor, and manage a team of business analysts, providing guidance, support, and professional development.
• Define and enforce best practices in business analysis, ensuring high-quality standards across projects.
• Foster a collaborative team environment that promotes knowledge sharing and continuous improvement.

1. Requirements Gathering and Documentation

• Engage with senior stakeholders to understand business needs and define high-level requirements.
• Lead the business requirements gathering process, ensuring documentation is clear, complete, and aligned with project goals.
• Oversee the development of functional and technical specifications for complex projects.

1. Project Oversight and Strategic Alignment

• Work closely with project managers and IT leaders to align project deliverables with strategic business goals.
• Provide input on project scope,objectives, and resource allocation, ensuring projects arefeasibleand add value to the organization.
• Act as the key point of contact for escalations, risk identification, and conflict resolution related to business analysis activities.

1. Process Improvement and Optimization

• Analyze and evaluate current business processes toidentifyopportunities for improvement, cost savings, and increased efficiency.
• Recommend, design, and implement process improvements that support organizationalobjectives.
• Collaborate with cross-functional teams to embed new processes andfacilitatechange management.

1. Solution Design and Validation

• Work with IT architects and solution designers to ensure that proposed solutions align with business needs and technical standards.
• Lead solution validation efforts, including user acceptance testing (UAT), to confirm that deliverables meet requirements.
• Provide final approval on business requirements and design specifications before development.

1. Stakeholder Engagement and Relationship Management

• Build strong relationships with stakeholders across the organization, ensuring that business analysis activities are aligned with their needs.
• Facilitate clear and effective communication between business stakeholders and IT teams, managing expectations and resolving conflicts.
• Lead stakeholder meetings and workshops to present findings,facilitatedecision-making, and guide project direction.

1. Data Analysis and Reporting

• Use data and insights to support decision-making,validatebusiness requirements, and measure project success.
• Develop metrics, dashboards, and reports to track performance,identifytrends, and provide recommendations.
• Present findings and insights to executive management, ensuring alignment with strategic goals.

1. Quality Assurance and Testing Support

• Define andvalidateacceptance criteria, ensuring all solutions meet quality standards and business expectations.
• Oversee testing and validation processes, including UAT and functional testing, to ensure solutions meet requirements.
• Collaborate with QA teams to resolve issues andfacilitatea smooth transition to production.

1. Mentorship and Professional Development

• Mentor junior and mid-level business analysts, helping them develop their skills and advance their careers.
• Encourage continuous learning and development within the team, providing resources and training as needed.
• Foster a culture of excellence, accountability, and collaboration within the business analysis function.

Contributing Responsibilities

• Experience with project management, change management, and process improvement
• Proficiencyin business analysis tools (e.g., JIRA, Confluence, MS Visio)
• Familiarity with software development methodologies (Agile, Scrum, Waterfall).
• Familiarity with databases, Understanding schema, SQL, reconciliation concepts
• Quick to learn and adapt
• Strong analytical, communication, and interpersonal skills
• Ability to work effectively with cross-functional teams and manage multiple priorities.
• Good Team player 
• Someone who could have long-term commitment with the team and organization

Specific Qualifications:

• At least 12 years of Hands-on work experience in an Enterprise environment,IT BusinessAnalyst, with at least3 years in a senioror lead role.
• Experiencein Banking Financial domain,covering Reconciliation domain
• Experience working on Reconciliation tools
• A proven experience in multi-expertiseteam management in an international environment,
• An experience in an Onshore/Offshore would be a key factor,
• A very goodEnglish level is mandatory,

Qualification: Bachelor’s degree in computer science, Engineering, Business or a related field; Master’s degree or certifications such as CSPO, PMP, AWS, are a plus.

Skills Referential (Required knowledge, skills and abilities)

Technical & Soft Skills:

• Knowledge of Reconciliation, types of reconciliation, basic reconciliation reports and various applied for reconciliation setupetc
• Working knowledge of reconciliation tools likeIntelliMatch, Duco, Gresham, TLM
• Agile Methodology,
• Budgets & Projects Management,
• Capacity to structure, synthesize and summarize concepts,
• Resilience ina strong pressureenvironment,
• Strongtrack recordin successful interactions with peers in a non-hierarchical framework.
• Strong analytical skills.
• Strong communicationand reporting skills.
• Strong interpersonal skills.
• Strong problem-solving and negotiation skills.
• Capacity to interact with senior members of the organization.
• Strong capacity to motivate his/her team for upskilling

Behavioral Skills:

• End to end application tech & functional ownership,maintainbook of work, collaboration with global teams.
• Lead a team of developers andprovidetechnical guidance, code review, and mentoring.
• Organized anddelivery-focused, with attention to detail.
• Solid work ethic,high levelof motivation and resilience.
• Comfortable operating with a strong level of autonomy, self-driven
• Showing strong leadership and assertiveness
• Strong empathy and people care.
• Coaching & mentoring techniques

Location: Mumbai, Bengaluru (Preferred)

About BNP Paribas Group:

BNP Paribas is a top-ranking bank in Europe with an international profile. It operates in 71 countries and has almost 199 000 employees. The Group ranks highly in its three core areas of activity: Domestic Markets and International Financial Services (whose retail banking networks and financial services are grouped together under Retail Banking & Services) and Corporate & Institutional Banking, centered on corporate and institutional clients. The Group helps all its clients (retail, associations, businesses, SMEs, large corporate and institutional) to implement their projects by providing them with services in financing, investment, savings and protection. In its Corporate & Institutional Banking and International Financial Services activities, BNP Paribas enjoys leading positions in Europe, a strong presence in the Americas and has a solid and fast-growing network in the Asia/Pacific region.

About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 6000 employees, to provide support and develop best-in-class solutions.

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind, and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, color, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.