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Mid-Level IT Business Analyst (Hybrid) – 2 to 5 years, English required – Warsaw, Poland.
Join Arval IT's Dynamos Tribe to shape leasing & mobility solutions across Europe.
IT Business Analyst
Based in Warsaw, hybrid working (50/50)
2 - 5 years experience
English mandatory
About the Team
Arval IT is an international IT organization, with a workforce of around 1 000 internal and external professionals located in several countries (France, UK, Netherlands and other). As part of our sourcing strategy, we are expanding our nearshoring capabilities by establishing a new Arval Tech Center in Poland, within an existing business operations shared service center (Arval Competence Center Warsaw, ACCW). This Arval Tech Center plays a strategic role in the development of digital expertise, and internalization of key competencies currently handled by external partners.
Arval Competence Center Warsaw is the latest initiative of the BNP Paribas group, which aims to develop competences and business services. Currently, ACCW employs over 90 people who, every day, in various languages, help Arval Group entities to efficiently serve Clients and Partners. In ACCW, solutions are being created that aim to streamline the customer and supplier verification processes. The center specializes, among others, in credit analyses and KYC analyses, and also performs tasks in the field of HR data administration and internal control.
As part of the strategic initiative of Arval IT teams’ deployment, the Dynamos Tribe is expanding its presence in Poland. The Dynamos Core Leasing Platform (CLS) is the platform being used by Arval Business within 15 countries and 2 competence centers to operate the leasing and mobility solutions of Arval. We provide leasing and mobility solutions to corporations, medium and small companies and individuals. Our IT model is based on agile delivery, with squads working in collaboration with product owners, scrum masters, designers, engineers and technical leads around multiple geographies.
Duties - Responsibilities
Business Analysts ensures that squads don’t just build fast, but build the right thing, in the right way, with the right understanding. He/She is responsible for translating business needs into clear, workable solutions that IT can realize and that users can trust. Support backlog quality by refining user-stories and clarifying acceptance criteria. Thinks beyond immediate change and considers long-term solutions. Business Analyst also works in close collaboration with Product owners, developers, architects and business stakeholders to enable smooth deliveries.
Activities
Requirements & Scope Definition
Write down clear requirements
Define the scope and manage expectations
Assess vague requests and translate them into clear agreements
Prevent assumptions and misinterpretations
Ensure everyone shares the same understanding of the “what” and the “why”
Document information in a way others can easily use
Stakeholder Alignment & Communication
Continuously connects business, product and IT
Actively checks that everyone is still pursuing the same goal
Brings stakeholders together at the right time
Ensure decisions are supported, not just made
Ask questions until the real need is clear
Impact, Risk & Dependency Analysis
Thinks in causes, impacts and dependencies
Look at the entire chain, not just the change
Identifies risks and implications before they become issues
Looks beyond the current change
Considers processes, data and architecture in solutions
Avoids short‑term solutions that create long‑term problems
Recognizes patterns and structural improvements
Enabling Smooth Delivery
Prevents rework by creating clarity upfront
Answers questions before they become blockers
Enables development to continue without interruptions
Reduces waste by preventing misunderstandings
Accelerates decision‑making through good preparation
Helps the squad make better decisions
Structuring & Simplifying Complexity
Works with a recognizable and consistent approach
Brings structure in complex topics
Provides overview in requirements, processes and data
Makes complexity manageable for the squad
Helps the organization remain scalable and adaptable
Expertise and skills
BEHAVIOURAL SKILLS
Naturally curious and asks many questions
Wants to keep learning and further develop oneself
Open, approachable and pleasant to work with
Healthy dose of humor and the ability to keep things in perspective
Radiates positive energy without being overbearing
Dares to say “I don’t understand” when something is unclear (this is an integral part of the learning process)
Takes initiative on his/her own
Shows ownership of the tasks
Easily establishes contact with team members and stakeholders
Does not wait for instructions but seeks out the right people independently
Actively gathers knowledge and quickly masters new material
Identifies improvement opportunities and brings them up for discussion
Communicates openly about progress, findings and challenges
Enjoys collaborating and sharing knowledge with colleagues
Has a mentality of: “I don’t know it yet, but I’ll find out!” (does not wait for someone to tell what to do)
TRANSVERSAL SKILLS
Ability to connect business, product and IT
Ability to translate complex topics into understandable information
Ability to facilitate meetings, workshops and discussions
Ability to align stakeholders with different perspectives
Ability to detect risks, dependencies and impacts
Ability to structure and document information clearly
Ability to support decision‑making with insights
Ability to work across domains, countries and departments
BUSINESS SKILLS
Understanding of business processes
Understanding of data flows and software interactions
Knowledge of leasing
Understanding of the relationship between IT and business
Awareness of compliance and risk
Understanding of operations impacts of changes
Ability to assess business value and priorities
Knowledge of stakeholder landscape and governance
COMMON BASE Methodology & tools
Agile/Scrum/Kanban
User story refinement and acceptance criteria definition
Process modelling (flow diagrams)
Documentation standard and best practices
Test support and validations help
Tools such as Jira, Confluence and Visio