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Assistant Manager – APAC Offshoring OPC in Mumbai, leading operational risk management and permanent control coordination.
Drive process improvement, audit liaison, and compliance within BNP Paribas India's ISPL organization.
About BNP Paribas India Solutions
Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.
About BNP Paribas Group
BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability.
Commitment to Diversity and Inclusion
At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.
About Business line/Function
Within the ISPL organization, the OPC (Operational Permanent Control) correspondents for the IT/Operations/Functions/FSS perimeters is under the management of the Head of Conduct & Controls and works in close relationship with the relevant Operational Entity (OE) teams.
Job Title
PERMANENT CONTROL COORDINATOR
Date:
Department: OPC
Location: Mumbai
Business Line / Function: APAC OFFSHORING - CEFS
Reports to: (Direct)
Grade: (if applicable)
ASSISTANT MANAGER (Functional)
Number of Direct Reports: Nil
Directorship / Registration: NA
Position Purpose
Operating entities organize their Operational Risk Management and their Permanent Control framework on a risk-based approach. The intensity of the framework and its governance should be commensurate with the materiality of the entity and its operational risk exposure. In order to achieve this, designated Operational Permanent Controllers manage and drive the operational risks and permanent controls as required under the Group internal control and operational risk management framework.
Responsibilities
Main responsibilities are to implement the operational risk management framework and monitor the operational risk related to OE’s activities including Financial Security related matters. Hence, OPC will analyze control results (Ops/IT/Functions, OPC, LoD2, LoD3) and incidents to identify main operational risks and follow the associated mitigation/remediation actions (including recommendations).
Direct Responsibilities
- Perform the assigned controls in accordance with the agreed SLAs with the key stakeholders
- Strive for continuous process improvements and automation in the daily work process
- Conduct periodic controls assessments as per the Local Control Plan across all the process areas. Raise any non-compliance and follow up of the corrective actions until closure.
- Advise the status of the control environment. Use findings of control weaknesses to drive risk management and process & control improvement
- Coordinate, manage and follow up of internal and external audit findings and recommendations, including recommendations from governing authorities.
- Ensure tracking of permanent control actions and incident remediation actions to closure.
- Ensure adherence to reporting in all tools (ORUS, 360, Aurora, etc)
- Liaise with the Onshore / Local OPCs and contribute to risk awareness and bring into the spotlight key areas of focus/attention
- Closely collaborate with LOD2 by attending regular meetings and sharing relevant information.
- Ensure that Group procedures requirements are implemented locally, complemented with local specificities (regulations, tools organizations, …)
- Ensure respect of the BNPP standards of Code of Conduct.
Contributing Responsibilities
- Ensure that the procedures designed by the businesses and functions are identified, updated, properly stored and communicated to the relevant stakeholders within the OE
- OPC will be also responsible for the improvement of the overall internal control mechanisms to ensure compliance with BNPP Group standards.
- Ensure performance of transversal tasks as assigned by Regional OPCs.
- Overlook responsibilities of OPC covering – Incident Management, RCSA, Self-Assessment of Operational Risk and Risk Mapping, Implementation and monitoring performance of permanent controls, follow-up on implementation of audit recommendations, Permanent Control Reporting.
- New products/ activities: Support the business through the NAC/TAC/RAC process to get approvals for new products / transactions/ risks assumption.
Technical & Behavioral Competencies
Technical:
- University Graduate / Postgraduate / MBA with minimum 5 years of experience in Banking/Financial Industry with experience in KYC Due Diligence, Client Referential Data Management and Regulatory checks
- Good knowledge of MS Office tools (Excel, Word, PowerPoint).
- Knowledge of Power BI and involvement in AI related initiatives will be an added advantage.
- Proficient in communication and correspondence through emails, calls, meetings, etc.
Behavioral:
- Ability to grasp knowledge and demonstrate good application skills
- Attention to detail
- Ability to own tasks with limited supervision
- Fluent oral and written communication
- Good comprehension, presentation and interpersonal skills
- Analytical approach towards problem solving and control mindset
- Coordination and multi-tasking skill
Specific Qualifications (if required)
KYC, Referential and Regulatory Operations process knowledge
Skills Referential
Behavioural Skills : (Please select up to 4 skills)
- Ability to collaborate / Teamwork
- Attention to detail / rigor
- Ability to deliver / Results driven
- Communication skills - oral & written
Transversal Skills: (Please select up to 5 skills)
- Analytical Ability
- Ability to understand, explain and support change
Key Performance Indicators Setting
Ability to develop and adapt a process
Choose an item.
Education Level
Master Degree or equivalent
Experience Level
At least 5 years
Other/Specific Qualifications (if required)
- To be a team player.
- To have an analytical mind.