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Business Analyst role at Zurich Capability Center guiding insurance clients through INSIS process optimization in Mexico City.
Lead workshops, configure solutions, train users, and drive stakeholder value with INSIS at a global insurance leader.
Business Analyst
Zurich Capability Center is looking for Business Analyst to join our team. In this role, you will be instrumental in guiding clients through the design, configuration and optimization of their business processes, leveraging our advanced INSIS platform. Your expertise will help organizations maximize value and enhance stakeholder satisfaction.
Location
Ciudad de México - Toreo, MX
Key Responsibilities
- Facilitate face-to-face workshops with clients to design and map out optimized business processes aligned with the platform's capabilities.
- Identify and define innovative solutions that enhance the value delivered to stakeholders.
- Design and configure solutions utilizing INSIS and related systems.
- Support clients in understanding business processes as they relate to the INSIS platform.
- Conduct product demonstrations and training sessions for clients on the effective use of INSIS.
- Lead strategic planning for functional analysis and prioritize business requirements based on client needs.
- Execute functional team tasks, ensuring thorough follow-up on requirements gathering, analysis, and configuration.
- Provide support in clarifying tasks for the technical team and assist in planning the testing strategy.
- Map business processes and create SIPOC diagrams collaboratively with clients.
- Participate in proof-of-concept initiatives across various business lines.
Qualifications
- Proven experience in business process consulting within the insurance sector (Life, P&C).
- Strong understanding of business process mapping and requirements gathering.
- Excellent communication and interpersonal skills, with a knack for training and mentorship.
- Ability to analyze complex business requirements and translate them into actionable plans.
- Experience in product configuration with INSIS (PAS, BLC, Commissions)
- Experience in complex implementations.
- A proactive approach to problem-solving and client engagement.
- Advanced English level.
Who we are
Looking for a challenging and inspiring work environment where you can make a difference? At Zurich millions of individuals and businesses place their trust in our products and services every day. Our 53,000 employees worldwide form the basis of our success, enabling, businesses and communities to face a world of risk with confidence. Imagine if you could help people do this all over the world. You’d give them confidence and reassurance by protecting what they love most. It’s a big challenge, but you will be supported by a world-class team who believe in helping you to reach your full potential and deliver on our promises. So be challenged. Be inspired. Help us make a difference.
Equal Opportunity
At Zurich we are an equal opportunity employer. We attract and retain the best qualified individuals available, without regard to race/ethnicity, religion, gender, sexual orientation, age, or disability