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Assistant Claims Manager role in Guangzhou – manage complex liability/property claims.
Analytical, leadership skills required; join Zurich’s inclusive team.
Job Summary
Large and complex claims handling and managerial support
Job Accountabilities
Responsible for the large and complex liability and property claims
Provide data analytics for Commercial portfolios
Provide technical support to the team including work simplification and automation initiatives
Responsible for orgranizing customer meeting presentation and preparation of Powerpoint slides
Adheres to local regulatory and governance requirements throughout the life of the claim to ensure that we make decisions using the right standards
Assist the Claims Manager in managerial tasks and other ad hoc tasks
Compliance with customer protocols/service charter
Job Qualifications
Bachelor degree or above with equivalent working experience
5 years or above experience in Liability and Property claims preferably with large and complex claims management skill
Achieved recognised industry standard (e.g. Snr Asso. of ANZIIF)
Technical knowledge of products and services
Technical claims handling knowledge of Liability and Property Insurance products
Understand local legislation and legal liability
Understand industry standards and protocol
Knowledge of claims agreements
Knowledge and application of the litigation process
Has extensive experience with all major aspects of the claims adjustment process
Good command of written & spoken English and Chinese (including Mandarin)
Experience in Liability and Property claims handling
Experience in Liability and Property claims with good customer service skill is a must
Data analytical skill is preferred
Why Zurich
At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?
Join us as we constantly explore new ways to protect our customers and the planet.
Equal Opportunity Employer Statement
We are an equal opportunity employer who knows that each employee is unique - that’s what makes our team so great!
Location(s)
Location(s): HK - Hong Kong
Remote working
Remote working: Hybrid