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Senior Marketing Specialist – Drive growth in insurance products through sales, pricing and customer relations.
Based in Kuala Lumpur with key responsibilities in territory management, project leadership, and client training.
Job Summary
To drive growth and profitability in all assigned products through risk selection, pricing, negotiation, sales, retention, and quality service.
Job Accountabilities – Key Accountabilities
- Actively manage daily work processes of designated territory to achieve operational and strategic objectives.
- Analyze needs, develop and recommend alternatives for improvements to processes, customer service or products.
- Lead short term (3 to 9 months), defined scope projects.
- Develop and maintain profitable relationships with new and existing customers.
- Assist customers with loss prevention meetings, claims issues, and product training.
- Provide training to customer and Strategic Business Unit personnel on products and services.
- Provide technical advice that enables a customer to solve a problem or improve business.
- Develop and maintain positive customer relationships by meeting regularly with customers when no specific initiative is underway.
- Anticipate customer needs, monitor trends in order to recommend changes.
- Resolve technical issues within function or unit.
Job Qualifications
Required:
- High School Diploma or Equivalent and 3 or more years of experience in the Sales area
- Zurich Certified Insurance Apprentice including an Associate Degree and No prior experience required in the Sales area
- Knowledge of principles of sales, sales techniques, and sales terminology
- Knowledge of requirements within insurance industry regulatory environment
- Knowledge of Microsoft Office
- The ability to be licensed to sell insurance in the states where required
Preferred:
- 2 or more years of sales experience
- Licensed to sell insurance in the states where required
- Experience analyzing financial statements