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Advance your insurance career as a Claims Specialist in Munich.
Join Swiss Re’s Property, Engineering & Construction team to resolve complex claims.
Are you passionate about insurance and ready to grow your career in a supportive environment? Join our dynamic Property, Engineering & Construction Claims Team in DACH and develop your expertise in a role where you can make a real difference. We're looking for an enthusiastic professional who enjoys solving problems and is committed to delivering excellent service to our clients.
About the Role
As a Claims Specialist in our Property, Engineering & Construction team, you'll handle a portfolio of claims underwritten in the DACH region. You'll focus on Property and Engineering including International Programme Property losses, working alongside experienced colleagues to develop your technical skills and contribute to successful claim resolutions.
Our objective is proactive investigation and evaluation, fair resolution, and the delivery of exceptional customer service in line with the Corporate Solutions Claims Commitment.
Key Responsibilities
- Process and manage a portfolio of standard claims within defined technical authority from first advice through to settlement, including initial coverage review and fact investigation.
- Perform loss evaluation and contribute to appropriate claim resolution strategies under supervision.
- Coordinate with external experts and vendors while helping to monitor budgets.
- Support the handling of recovery claims and assist in identifying potential dubious/fraud cases.
- Prepare accurate reports for internal stakeholders and share claims insights with colleagues.
- Alert team leaders about potential loss developments consistent with company procedures.
About the Team
The DACH Property, Engineering and Construction claims team is based in Frankfurt, Hamburg, Munich and Zürich and comprises 10 claims professionals of different backgrounds, fields and languages, handling losses in these main lines of business. We believe that the way in which claims are handled, through the delivery of our Corporate Solutions Claims Commitment, can be a key differentiator and enables us to provide a unique and de-commoditised service to our customers.
Put simply: we want exemplary claims service to be the reason customers buy insurance from Swiss Re Corporate Solutions.
About You
You're a collaborative, detail-oriented professional with a positive attitude and eagerness to learn. You communicate effectively, work well in teams, and approach challenges with enthusiasm. You're organized, adaptable, and ready to develop your skills in a dynamic insurance environment.
We are looking for candidates who meet these requirements:
- 3+ years Claims or Insurance Industry experience, preferably with some exposure to Property, Engineering or Construction claims
- Demonstrated ability to work with external experts and vendors
- Basic understanding of policy coverage, investigation processes, and claim evaluation
- Proficiency with computer systems including MS Office suite (Word, Excel, PowerPoint), MS Outlook, and internet-based research
- Understanding of insurance fundamentals and willingness to develop technical expertise
- Fluency in both German and English languages
These are additional nice to haves:
- Experience with international program business
- Knowledge of additional European languages
- Basic familiarity with construction and engineering concepts
- Experience handling standard claims independently
- Insurance-related coursework or initial certifications
- Interest in developing specialized expertise in Property, Engineering or Construction claims
Base Salary Information
For Germany, the base salary range for this position is between EUR 70,000 and EUR 116,000 (for a full‑time role). The specific salary offered considers: the requirements, scope, complexity and responsibilities of the role, the applicant's own profile including education/qualifications, expertise, specialisation, skills and experience.
Eligibility may vary depending on the terms of Swiss Re policies and your employment contract.
About Swiss Re
Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. Combining experience with creative thinking and cutting‑edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 15,000 employees across the world.
Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability.
If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.
We may use AI‑powered tools to support the review and evaluation of applications for this position. These tools provide additional insights to our recruitment teams, but all hiring decisions are carefully reviewed and made by people. To learn more about how we use AI in recruitment and how we handle your personal data, please review our Data Privacy Statement before applying.