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Senior Analyst-Facilities & Logistics (Receptionist) - Mauritius, Allianz Services

Join a global insurer's front desk team as a skilled Receptionist/Administrative Assistant, offering flexibility & growth.

Introduction

130 years of trust. One team shaping what's next. Allianz Group is one of the world's leading insurers and asset managers - built on over a century of stability, expertise, and financial strength. Allianz Services is where that legacy meets the future. 8,500+ people. Twelve countries. Four continents. We deliver specialized services to clients within Allianz Group, powered by AI, advanced analytics, and a mindset that refuses to stand still. From core insurance operations to engineering and consulting services, we reimagine how insurance works. What truly sets us apart are our people and the trusted partnerships we build, anchored in our values of expertise, integrity, and empowerment. We don't support the business. We shape it.

Job Role

We are looking for a highly organized and personable individual to serve as the first point of contact for our organization. The Receptionist/Administrative Assistant will manage the front desk, provide administrative support, and ensure smooth day-to-day operation of the office.

To be successful in this role

To be successful in this role, you will need excellent written and verbal communication skills, as well as competency in Microsoft Office applications such as Word and Excel. Prior experience as a receptionist is also helpful.

Responsibilities

Greet and welcome guests as soon as they arrive at the office
Direct visitors to the appropriate person and office
Answer, screen, and forward incoming phone calls
Ensure that reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, and brochures)
Provide basic and accurate information in person and via phone/email
Receive, sort, and distribute daily mail/ deliveries
Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
Maintain and update records, databases, and filing systems.
Order front office supplies and keep inventory of stock
Update calendars and schedule meetings
Work with the rest of Workplace and Facilities team to deliver great customer service

Requirements & Skills

Proven work experience of at least 2 years as a Receptionist, Front Office Representative, Hospitality industry or similar role
Proficiency in Microsoft Office Suite
Hands-on experience with office equipment (e.g. fax machines and printers)
Professional attitude and appearance
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks
Customer service attitude
HSC holder; additional certification in Office Management is a plus
(Generative) Artificial Intelligence or GenAI or AI
Data Analysis
(Microsoft) Copilot
ChatGPT

Equal Opportunity Statement

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer.

We are united by a shared commitment: to put our customers first and at the center of everything we do. Their needs inspire our thinking and guide our actions.

Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future – for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture.

We therefore welcome applications regardless of ethnicity or cultural Internal background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Join us. Let's care for tomorrow

Senior Analyst-Facilities & Logistics (Receptionist)