Vista previa generada por IA
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At Allianz, we're not just about insurance – we're about making an impact. As a global leader in insurance and financial services, we help people and businesses grow while offering a fun, supportive environment where everyone thrives. If you're passionate about providing exceptional service and want to grow your career, come join us!
What You'll Be Doing:
- Customer Support: Handle both back-office and front-office support, helping our customers get the answers they need.
- Claims Processing: Review and process travel claims quickly and accurately, following company guidelines.
- Follow-ups: Investigate claims and ensure timely follow-up for a top-notch customer experience.
- Meet Targets: Hit personal and team productivity and quality goals every month.
- Teamwork: Work closely with internal teams to solve issues and provide solutions.
- Additional Tasks: Assist with other duties as needed.
What We’re Looking For:
- Fluent in Italian (C1) and English (min. B2).
- Experience: 1-2 years in a similar role is a plus.
- Problem-Solver: You know how to find solutions and tackle challenges head‑on.
- Quick Thinker: You can handle a high volume of work and meet deadlines.
- Independent Worker: Able to manage your tasks with little supervision and deliver results.
- AI and Machine Learning Utilized for predictive analytics and fraud detection.
- Artificial Intelligence (AI) General AI applications in customer service and claims processing.
- Business Intelligence Important for decision-making and strategic planning.
- Tech-Savvy: Comfortable using Microsoft Office (Outlook, Excel, Word, PowerPoint, Access).
Why You’ll Love It Here:
Health & Well-being:
- Private medical services for peace of mind.
- Performance-based bonuses every month.
- Extra gifts and holiday budgets through our Benefit Platform.
- Additional vacation days as you grow with us.
- Corporate seminars to boost your skills
Career Growth:
- Opportunities for local and international career moves.
- Join one of 4 Volunteering Teams and give back to the community.
- Access to LinkedIn Learning and Bookster for endless learning.
Attractive Compensation:
- Competitive salary + performance bonuses.
To Recruitment Agency:
Allianz recruits through dedicated in-house teams and does not accept unsolicited resumes/CVs, candidate introductions, or outreach from agencies or search firms. We only engage agencies under a prior, written contract and, where applicable, via our Preferred Supplier List (PSL). No fees will be paid for any candidate submitted or introduced without a contract in place, even if that candidate is subsequently hired. Do not contact hiring managers directly. Any breach, including unsolicited submissions, off-PSL contact, or attempts to invoice without an agreement, will result in candidate disqualification, termination of any existing contract, and non-payment of fees.
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