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Claims Administrator – Join Allianz Partners in Cairo.
Ensure high-quality medical claim processing while delivering exceptional customer service.
JOB overview:
The role of Claims Administrator involves recording medical claims for clients worldwide. We ensure a high level of customer service, while registering claims within our service level agreement. The Claims Administration Department is a very fast paced and challenging environment
What you do
KEY RESPONSIBILITIES
Key responsibilities will include, but are not limited to, the following:
- Preparation, Scanning and Registering of incoming claims received by post and email to ensure that daily clear to zero targets are achieved.
- Data enter incoming claims to optimize claims adjudication and ensure departmental Service Level Agreements are achieved.
- Collate and post claims letters in order to provide clients with notification of their claim settlement.
- Liaise with other departments for support to ensure an efficient and professional response is given, thereby achieving customer satisfaction.
- Support Global Offices with administration duties.
- Maintain accurate filing records in a manner that allows files to be located quickly, thereby ensuring that customer queries can be dealt with efficiently.
- Resend unsuccessful emails ensuring.
- Assist the in-house medical team by using AI models to streamline client hospital admissions, evacuations, repatriations, and other cases, ensuring efficient and effective service.
Our employees play an integral part in our success as a business. We appreciate that each of our employees is unique and has unique needs and ambitions, and we enjoy being a part of their journey.
We are there to empower and encourage you with your personal and professional development ensuring that you take control by offering a large variety of courses and targeted development programs. All that in a global environment where international mobility and career progression are encouraged. Caring for your health and wellbeing is a key priority for us. This is why we build Work Well programs to providing you with peace of mind and give the flexibility in planning and arranging for a better work-life balance
Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.