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Officer - AAGI A&H Claims Administration (ASO) – Join our Bangkok team to manage claims, deliver excellent service, and grow with Allianz.
Fast‑paced, tech‑enabled role requiring coordination, billing accuracy, and bilingual communication (Thai/English).
About the Role
Join our team to support end-to-end claim administration and deliver excellent service to our customers. This role is ideal for candidates who enjoy coordination, accuracy, and working in a fast-paced insurance environment.
What You’ll Do
- Process and prepare claim documents for both member and provider payments within agreed timelines
- Ensure billing accuracy before submitting for payment processing
- Communicate with customers in Thai and English via official letters (e.g., claim decisions, additional requirements)
- Coordinate with hospitals and customers to gather required claim information
- Manage a high volume of pending claims (approx. 450–500 cases/month)
- Handle customer requests regarding original documents
- Support corporate and ASO clients with claim documentation
What We’re Looking For
- Bachelor’s degree in any field
- 2–3 years of experience in insurance, hospital, or related service industry
- Strong attention to detail and coordination skills
- Good communication skills in both Thai and English
- Any AI-future skills e.g., ChatGPT, or CoPilot365, will be advantage.
Why Join Us?
Opportunity to grow in a leading insurance organization
Dynamic and supportive team environment
Exposure to corporate and ASO client portfolios
Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the centre of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future – for our customers and for the world around us.
Legal Notice
At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of ethnicity or cultural Internal background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
Join us. Let’s care for tomorrow.