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Assistant Manager, ATM Channel Management in Kwun Tong, HK – oversee ATM operations, vendor management, and customer experience.
Apply now for this permanent Office role.
Job Description
Title: Assistant Manager, ATM Channel Management Location: Kwun Tong, HKG Description: Job Description Apply now Requisition Number: 58649 Job Location: Kwun Tong, HKG Global Grade: Band 8 Work Type: Office Working Employment Type: Permanent Posting Start Date: 21/07/2026 Posting End Date: 14/08/2026 Job Description:
Key Responsibilities
• Support daily SST operations and maintain accurate inventory • Coordinate and centralize SST support among internal and external teams • Facilitate UAT/UVT processes and oversee ATM feature rollouts • Manage deployment, relocation, replacement, and decommissioning plans • Monitor and evaluate vendor performance and risks throughout contract periods to ensure high-quality operational support for the Bank • Conduct vendor risk assessments and audit inspections to comply with TPRM standards • Develop and implement effective business strategies • Assess potential new SST locations to enhance network coverage and profitability • Enhance customer experience at ATMs by improving accessibility, functionality, and service quality
Skills and Experience
• Expertise in System and Process Analysis • Strong Communication and Presentation abilities • Experience in Project Management using Waterfall or Agile methodologies • Competence in UAT Planning and Management • Highly precise, analytical mindset, exceptional attention to detail, and strong organizational skills • Possesses business acumen, logical reasoning, and effective interpersonal and communication skills • Fluent in both English and Chinese, with strong reading and writing capabilities.
About Standard Chartered
We’re an international bank, nimble enough to act, big enough for impact. For more than 170 years, we’ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you’re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can’t wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you’ll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.