Vista previa generada por IA
Join Prudential as a senior Oracle Report Analyst in Kuala Lumpur and drive financial reporting excellence.
Shape meaningful impact with cutting‑edge Oracle Fusion technologies and thrive in a culture of inclusion.
Introduction
Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
Job Responsibilities
Technical Support
Design and implement Oracle Fusion Reports and Integrations such as BIP, XML, OTBI, SmartView and FRS; OCI, and ATP Database (Oracle SQL, PL/SQL)
Provide second-level technical support for Oracle Complete Report ecosystem involving ERP finance modules, including General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, GL, Inter Company, Tax, and Cash Management.
Troubleshoot and resolve incidents related to Oracle ERP functionality, user access, system performance, and data integrity.
Collaborate with L1 support teams to ensure timely escalation and resolution of complex issues.
Perform root cause analysis of recurring issues and recommend long‑term solutions to prevent future occurrences.
User Assistance, Knowledge Management and Training
Assist end-users with navigation, data entry, and reporting within the Oracle ERP finance modules.
Develop and deliver training materials and sessions to enhance user proficiency and understanding of the ERP system.
Provide guidance on best practices and procedural compliance to ensure accurate financial reporting and analysis.
Create Knowledge documents and repositories to capture Standard Operating Procedures, Known error database, etc
Mentor and train L1 support staff on advanced troubleshooting techniques and best practices for Oracle ERP support
Stay current with Oracle ERP technologies, updates, and industry best practices to continuously improve support services and drive innovation
System Maintenance and Enhancement
Monitor system performance and conduct regular maintenance activities to ensure optimal functionality.
Assist in the configuration and testing of new features, patches, and upgrades to the Oracle ERP system.
Participate in system integration projects and collaborate with IT and business teams to implement enhancements.
Document system changes, configurations, and procedures to maintain accurate records and support knowledge transfer
Compliance and Reporting
Ensure compliance with industry regulations and internal policies related to financial data management and reporting.
Generate and review financial reports to identify discrepancies, trends, and opportunities for improvement.
Collaborate with auditors and compliance officers to provide necessary documentation and support during audits.
Job Requirement
Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field
8+ years of experience in designing and implementing report architectures for complex Oracle Fusion financial systems, preferably in the Oracle Subledgers ((AP, AR, FA, Projects,Lease Accounting)
Experience with data migration, data quality management, and data governance frameworks.
Excellent problem-solving and analytical skills
Effective communication and leadership abilities
Ability to work collaboratively in a fast-paced, multi-stakeholder environment.
Mandatory skills
Strong expertise in Oracle Fusion Financials Reports including BIP, XML, OTBI, SmartView and FRS; OCI, and ATP Database (Oracle SQL, PL/SQL) and their underlying data structures.
Experience with data architecture, data engineering and integration patterns in Financial Services (with Insurance as preferred).
Familiarity with financial accounting concepts and processes
Preferred skills
Technology delivery project management experience, especially legacy systems migration
Experience with DevOps, CI/CD practices, master data management and data governance.
In-depth knowledge of Oracle Fusion report ecosystem along with Financial data structure and data integration techniques
Legal Notice
Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part‑time / fixed‑term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third‑party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.