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Lead client onboarding at BNY, shaping complex conversion projects in London.
Senior VP role blending leadership, project mgmt, and client conversion expertise.
We’re seeking a future team member for the role of Senior Vice President, Client Implementations to join our Client Conversion & Change Team within the Client Activation Strategic Delivery Group. This role will be based in London, UK.
In this role, you will make an impact in the following ways:
Responsible for project/program management of complex projects and programs for new business. These would typically be long-term, multi-year and could be across platforms.
Collaborates with internal Key Partners and clients to facilitate the conversion of new client’s assets, processes, and procedures from current custodian(s) to BNY.
Deploys full program governance with standard artifacts to track project plan assignments.
Coordinates the planning, scheduling, reporting, and issue / risk tracking, escalates project/program risks to management and works with internal and external stakeholders to meet target onboarding/conversion timelines.
Lead Client Conversion and Change improvement initiatives.
Provides leadership and recommendations for overall success of complex onboardings/conversions to ensure the highest quality of project delivery and client satisfaction
Collaborates with firm-wide resources (Operations, Product, Technology, Legal, etc.) to ensure client onboarding/conversion needs are being addressed and ensures alignment across teams
Proactively manages client expectations by evaluating scope creep, material project changes, and customized operating models
To be successful in this role, we’re seeking the following:
Bachelor’s degree or the equivalent
Project Management Certification is strongly preferred
Strong understanding of Accounting preferred.
Experience in client-facing and/or project management roles is strongly recommended