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Hybrid commercial underwriting assistant role in Webster, MA – support risk analysis and agency management.
Analyze data, prepare reports, and grow with Mapfre while contributing to a culture of trust and inclusion.
Summary
Support the Underwriting team by gathering, evaluating, and analyzing risk information from a variety of sources, including applications, inspections, audits, loss runs, credit reports, and internet research. Review and approve low-hazard risks within delegated authority, ensuring all decisions are thoroughly documented.
Partner with underwriters to support the evaluation of more complex or higher-risk submissions by conducting detailed research, performing analysis, and making informed referral recommendations as needed. Contribute to the effective management of agency relationships and assigned territories, communicating directly with agents to request information and provide updates when appropriate.
Prepare and deliver a range of reports by collecting, validating, analyzing, and summarizing data, including validation reports, while offering insights and recommendations to support underwriting decisions and business objectives.
Responsibilities
Reviews risk and approves transactions within a formal letter of authority and assigned territory.
Assists underwriters by screening incoming requests and by obtaining required information for review. Sources include, but not limited to, underwriting and rating manuals, Risk Meter, ISO, Best’s, D&B, the Internet, etc.
Knowledge of all automated and manual underwriting and rating systems for all assigned lines.
Works with Services staff to prepare quotes, new and renewal policies, endorsements and cancellations for underwriters.
Assists underwriters by following up with agents for missing information.
Administers the “First in” logging system. Utilizes various logging systems to track business transactions, enhances customer service and improve underwriting profitability.
Initiates inspections and other routine requests, screens completed inspections, approves inspection within authority, and assists the underwriters in handling recommendations.
Other duties and special projects as assigned by manager or supervisor.
Qualifications
Associates Degree or Technical or specialized knowledge or equivalent, related experience.
1 - 3 years or High School equivalent plus 3 - 5 years.
Required completion of Introduction to Insurance course and working toward AU designation is preferred.
Experience in commercial lines.
Demonstrated skills in manual and system rating of commercial risks in at least one line of business.
Ability to learn all commercial lines and to work within a team.
Communicate with customers, exercise judgment and negotiate in routine business situations.
Why Mapfre?
As a global insurance leader with a strong local presence, we offer more than a job — we provide a purpose-driven career where your growth, well-being, and impact truly matter.
- • Purpose & Culture: Join a company built on trust, collaboration, and inclusion. Our values guide everything we do, creating a workplace where people feel respected and empowered.
- • Comprehensive Benefits: Enjoy competitive health coverage, retirement plans, paid time off, flexible work options, and lifestyle perks like employee discounts.
- • Career Growth: Advance your skills through tuition reimbursement, leadership programs, and internal mobility opportunities. Your development is our priority.
- • Social Responsibility: Contribute to meaningful initiatives through Fundación Mapfre, supporting communities and sustainability worldwide.
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Pay Philosophy
Pay Philosophy: The typical starting salary range for this role is determined by several factors including skills, experience, education, certifications, and location. Some roles at Mapfre are eligible for commission and/or bonus earnings, in addition to salary, calculated based upon factors set forth in the compensation plan for the role.
Pay Range $41,200 - $54,000 (non-exempt)
Accommodations & Equal Opportunity
If you require an accommodation for a disability so that you may participate in the selection process, you are encouraged to contact the Mapfre Insurance Talent Acquisition team at talentacquisition@mapfreusa.com.
We are proud to be an equal opportunity employer.