Vista previa generada por IA
Business Analyst in Redhill bridging business needs and tech solutions at AXA Partners.
Lead process mapping, analyze insurance operations, drive improvements and support strategic decisions.
Business Analyst
The Business Analyst is a key driver in the successful delivery of business initiatives by bridging the gap between business needs and technical solutions. They analyze, interpret, and document requirements, ensuring they are clear, comprehensive, and aligned with organizational goals. The Business Analyst collaborates closely with stakeholders across various departments to identify opportunities for improvement, optimize processes, and support strategic decision-making. An important aspect of the role involves writing, reviewing, and updating process documentation to ensure it reflects current practices and supports ongoing operational efficiency. Their contribution is essential in preventing miscommunications, reducing project risks, and ensuring solutions meet business needs effectively. The role requires a proactive approach to understanding complex business environments and translating that understanding into actionable insights that enable the organization to achieve its objectives efficiently.
What you'll be doing:
Individual responsibilities/tasks/ Key Result areas Analyze and document existing operational processes across multiple departments or business units. Gather and prioritize business requirements from stakeholders involved in large operations. Develop comprehensive reports, dashboards, and presentations to communicate findings and recommendations. Identify bottlenecks, inefficiencies, and areas for cost reduction or process improvement. Collaborate with operations, IT, and other relevant teams to design and implement solutions. Support change management initiatives to ensure smooth adoption of new processes or systems. Monitor and measure the impact of implemented changes, providing ongoing analysis and reporting. Ensure compliance with internal policies and regulatory requirements related to large operations. Effective communication & relationship management Ensure that KPIs are measured, monitored and shared with members of the team, to assist with performance management and engagement in company performance Develop open channels of communication to enable constructive debate and collaboration, eliciting the ideas and opinions of the team Build and maintain effective cross-department relationships Business Management Understand the company’s strategy / vision and what it means for your role / team Manage financial / budgeting procedures as required according to the local market Ensure that the appropriate risk and controls procedures are in place to ensure compliance with the local regulatory requirements Participate in activities to support business development and client centricity, according to the requirements of the local market
What you’ll bring:
- Industry Knowledge: Familiarity with insurance operations, including claims processing, policy administration, and risk management.
- Understanding regulatory requirements and compliance standards specific to the insurance industry.
- Process Mapping Expertise: Proficiency in using process modeling and mapping tools such as Visio, Bizagi, Lucidchart, or similar software to visually document and analyze complex insurance workflows.
- Insurance-Specific Systems: Experience working with insurance software platforms (e.g., Guidewire, Duck Creek, SAP for insurance, or other claims and policy management systems) beneficial but not essential
- Regulatory and Compliance Awareness: Knowledge of industry regulations such as GDPR, Solvency II, AML, and other relevant legal frameworks impacting insurance operations.
- Data Analysis & Visualization: Ability to interpret large datasets related to insurance claims, policies, and customer data, and to create insightful visualizations for stakeholders.
- Risk and Control Assessment: Skills in identifying process risks within insurance workflows and designing controls to mitigate operational or compliance risks.
- Change Management in Insurance Context: Experience supporting large-scale process changes within insurance organizations, ensuring minimal disruption and compliance with industry standards.
As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.
What we offer
At AXA Partners, we’re appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:
- Competitive Salary 25 days rising to a maximum of 27 days (based on a 5 day week)
- Retail Discounts
- Company Shareplan /Scheme & Loan Cycle2Work Scheme
- Discounted Home Insurance
- Employee Assistance Scheme
- Dr@Hand
- Discounted Gym Membership
- Free Financial Education/Pension Seminars
How to apply
To apply, click on the ‘apply’ button, you’ll then need to log in or create a profile to submit your CV.
We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, please send an email to AXA Partners Global HR Response - globalhr@partners.axa
Who we are
We’re AXA Partners, experts at designing and delivering assistance solutions and specialised insurance, credit, and lifestyle protection – with and for our partners worldwide.