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Senior Business Development Manager – Retail Mortgages at Standard Chartered in New Delhi, focusing on growth and compliance.
Lead sales, develop customer relationships, and uphold regulatory standards in a dynamic banking environment.
Job Summary
Strategy
The purpose of the role is to
- Meet the business objectives initiated by the respective country Retail Client Business.
- Customer focused need-based selling
- Deepen customer relationship and maximize penetration
Business
- Achieve personal sales target
- Segment focus, customer focused needs-based selling
- Meet new customers in the market everyday and convince them for Asset, Liability & Wealth Products
- Assist in implementation of Promotions and below the line activities in conjunction with the Regional Plan for new acquisition of customers across Personal Segment.
- Derive insights to Competitor Sales activities and effectively counter the efforts.
Processes
- Ensure adherence to all internal and external regulations.
- To embed Operational Risk monitoring as an integral part of the business process. Towards this, to effectively carry out the assigned role, if any, under Compliance Risk Management and Operational Risk Management Assurance.
People & Talent
Build a transparent and collaborative culture in which incentives are based on specific performance metrics on the Bank's values.
Key Responsibilities
Risk Management
- Conduct CDD, MLP & TCF diligently
- Zero tolerance – Fraud, Mis-selling
- Attend training, acquire knowledge and apply to job function
- Adhere to all policies, guidelines and procedures, comply with local regulatory requirements
- To comply with all applicable money laundering prevention procedures and, in particular, report any suspicious activity to the Unit Money Laundering Prevention Officer and line manager
Governance
Promote an environment where compliance with internal control functions and the external regulatory framework is a central priority of the business.
Regulatory & Business Conduct
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Effectively and collaboratively identify, elevate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
Direct Sales-Mortgage Lending.
Skills and Experience
- English
- Gujarati
- Hindi
Qualifications
- Must be a graduate. MBA’s would be an advantage
- Candidates having Sales experience of at-least 1 year in the Retail Banking Industry; especially Home Loans, Wealth and Savings Accounts would be preferred
- Candidate having AMFI, IRDA (and other relevant certification) certification will be preferred
- Good knowledge of the selected market and customer segments would be an advantage
- Strong communication and negotiation skills with the ability to influence outcomes
- Strong inter-personal skills, which encourages and promotes enthusiasm and team spirit
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
Flexible working options based around home and office locations, with flexible working patterns.
Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits.
A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Apply now
Information at a Glance
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Job Skills
Relevant Skills
- Acquisition of Customers
- Elearning
- Mortgage Loans
- Risk Management
- Performance Management
- Self Motivation
- Business Processes
- Sales Promotion
- Mental Health
- Governance Risk Management and Compliance
- Internal Accounting Controls
- Gujarati
- Knowledge of Finance
- Sales
- Retail Commerce
- Innovation
- Marketing
- Regulatory Requirements
- Geography
- Business Planning
- Interpersonal Skills
- Continuous Training
- Commercial Banking
- Team Working
- Risk Analysis
- Customer Relationship Management
- Service Orientation
- Business Development
- Communication Skills
- Profit-Based Sales Targets
- Hindi
- Negotiation Skills
- Perseverance
- Governance
- Persuasiveness
- Anti Money Laundering
- English
- Knowledge of Direct Selling
- Operational Risk Management
- Assertiveness
- Passionate
- English
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