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Senior Associate Director, Tech Strategy role in Kuala Lumpur – drive global tech transformation, innovate AI initiatives, and shape Prudential’s technology roadmap.
Lead cross‑functional teams, deliver data‑driven insights, and influence senior leadership to achieve business outcomes in a leading insurance group.
Associate Director, Tech Strategy
Location: Kuala Lumpur (Group Head Office)
Description
Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
Job Responsibilities
- Develop and define a future-proof technology strategy aligned with Prudential's overall business objectives and transformation goals.
- Regularly review and update the technology strategy, adapting to evolving market trends, regulatory changes, and business needs.
- Conduct research on insurance market trends, technology trends, competitors analysis, customer partnership preferences; and draw relevant insights on recommendations and areas of improvements for Prudential
- Collaborate with internal and external stakeholders to drive agreements on technology strategy for Prudential
- Benchmark Prudential’s technology vs. peers and industry leaders and make recommendations on areas of improvements
- Map the technology roadmap to our ongoing transformation program, ensuring technology initiatives and investments directly support program objectives.
- Explore and understand innovative new technologies that may become relevant for the technology team
- Prepare and deliver clear and persuasive presentations for senior management and the board of directors.
- Create detailed reports and memos, providing actionable insights and recommendations.
- Streamline and design processes using advanced communication tools, data and insights tool to enhance collaboration, visibility of the outcomes delivered by Technology
- Maintain a strong focus on details to ensure accuracy and consistency in all strategic documents.
- Lead coordination of Technology governance cadence, coordinating key forums (e.g., TLT, GTC, FBPR), shaping agendas, and driving alignment on priorities, risks, and decisions
- Develop board- and investor-facing technology narratives, translating strategy, performance, and initiatives into clear business outcomes (growth, efficiency, customer impact)
- Drive performance tracking and value realisation, consolidating key metrics (e.g., digital adoption, AI impact, efficiency) into executive-ready reporting and insights
- Orchestrate cross-functional execution, aligning business, technology, and operations teams to ensure cohesive delivery of strategic priorities
- Conduct external benchmarking and competitive analysis, synthesising peer insights to inform strategy direction and strengthen Prudential’s positioning
Job Qualifications
- Degree in Business Administration, Technology Management, or a related field, with 7+ years of experience in strategy for a global organization.
- Self-motivated with a strong sense of ownership and accountability.
- Adaptable and able to thrive in a fast-paced, changing environment.
- Strong analytical and problem-solving skills, with the ability to translate complex business challenges into effective technology solutions.
- Exceptional communication, presentation, and negotiation skills, able to influence and build consensus across diverse stakeholders.
- Strong interpersonal and relationship-building skills, fostering collaboration and trust across the organization.
- Strong organizational and project management abilities, with a focus on detail and precision.
Equal Opportunity Employer
Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.