Vista previa generada por IA
Associate Director - RM - Startup - SME Liabilities: Lead customer acquisition and portfolio management in Bangalore.
Drive banking growth and compliance for cash-rich startups, MNC subsidiaries, and trade/FX products.
Job Description Apply now Requisition Number: 56396 Job Location: Bangalore, IND Global Grade: Band 6 Work Type: Office Working Employment Type: Permanent Posting Start Date: 15/07/2026 Posting End Date: 31/07/2026 Job Description: Key Responsibilities Strategy Acquire liability customers with focus on Cash Rich Startups & MNC Subsidiaries with trade and Foreign exchange transactions. • Manage existing portfolio of liability customers with trade and foreign exchange transactions with the objective of providing superior service and deepen relationships • Key products: • Liability Current Accounts from liability rich sectors • Deposit Accounts • Trade Products • FX Products • Insurance • Investments (Wealth Products) Business Acquisition: • Participate in sales calls for acquisition of New to Bank (NTB) liabilities relationships requiring trade and foreign exchange services. • Identify and generate prospect opportunities for acquisition of new customers. • Design and execute customer events, industry meets and below the line activities for acquisition of new customers. • Mapping and mining of databases of potential segments for NTB acquisition. • Identify and drive a strong customer referral program. Portfolio Management: • Primary accountability for deepening values and fee generation from the portfolio by providing superior service to facilitate trade and Foreign exchange transactions. • Client servicing through the Bank’s “Outserve” mode with the aim of Customer delight. • Implementing cross sell opportunities and ensuring that bank gets the maximum share of the wallet. • Develop account plans/strategies for customer relationships with revenue and value-add objectives, to ensure monthly profit targets as agreed are met and exceeded. • Contribute to the team’s business plans for the expansion of business opportunities in strategic target areas. Processes • Drive continuous improvement of the operational efficiency and effectiveness of processes to increase the consistency of systems and processes. • Support the framework for effective management of operational risks across the Business and compliance with applicable internal policies, and external laws and regulations at a global level. • Support the execution of Business strategy in a safe and well-controlled manner and on an end-to-end basis – incorporating infrastructure requirements and ensuring that they are fit-for-growth. • Conduct regular and timely customer due diligence (CDD) reviews • Ensure CDD profiles are error free for timely sign off • Follow and comply with AML CDD policies and procedures where applicable. • Identify KYC issues, provide solution or escalprincipal compliance. • Ensure internal / external KYC requirements are adhered to AML CDD policies and procedures • Timely handling of customer issues, complaints, and product enquiries in accordance with established procedures People and Talent • Embed the Group’s values and culture • Coach peers and more junior staff as appropriate • Partner effectively with internal stakeholders to deliver effective client solutions Risk Management • Abide by appropriate frameworks to guarantee that business is carried out within the Group’s risk appetite and relevant risks are appropriately managed in conjunction with line managers other stakeholders. • Ensure compliance with the highest standards of regulatory conduct and compliance standards and practices as defined by internal and external requirements. This includes compliance with regulations and guidelines on Sanctions, Anti-Money Laundering (AML), and Environmental and Social Risk Management (ESRM). • Abide by the Group’s values and code of conduct and foster a robust culture to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes, and regulations among employees. • Ensure that Risk Management matters that are brought to the job holder’s attention are subject to direct remedial action and/or ensure adequate reporting to the relevant superiors and/or Risk Committees. • Do what is right in order to avoid reputational risks and operational losses Governance • Ensure relevant systems and controls pertaining to the role remit are in compliance with Group and Business policies, procedures, standards and codes, including those governing all Risk types, Compliance, Operational Risk, Technology and Operations, Finance and Reputation • Ensure adherence with the following Regulatory Compliance policies and processes (as is applicable): • Anti-Money Laundering (AML) and all applicable money laundering prevention procedures • Client Due Diligence & Related Periodic Reviews • Client Suitability Standards • Treating Customers Fairly • Approval & review of Credit Applications • Maintain Documentary standards • Data Confidentiality • Cross-Border Policy • Sanctions • Environmental and Social Risk Management (ESRM) • Anti-Bribery and Corruption (ABC) • Embed the Group’s values and code of conduct to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees form part of the culture • Engage with all audit report findings and ensure feedback is acted upon Regulatory & Business Conduct • Display exemplary conduct and live by the Group’s Values and Code of Conduct. • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. • Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Key stakeholders Internal: • Colleagues in BB and CDD teams, Product, Risk, Compliance and other support Functions and Businesses External: • Key clients Skills and Experience FEMA About Standard Chartered We’re an international bank, nimble enough to act, big enough for impact. For more than 170 years, we’ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you’re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can’t wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you’ll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Apply now Information at a Glance Similar Jobs Director, BBD Sales Singapore, SGP Financial Markets Requisition Number 58013 Singapore Associate Director, Markets, Operational Client Relationship Management Tokyo, JPN Operations Requisition Number 52321 Japan Relationship Manager - Fintech - SME Liabilities Mumbai, IND Retail Banking Requisition Number 55071 India Senior Manager Risk Manager Bangalore, IND Governance, Risk Management & Compliance Requisition Number 57947 India Job Skills Key Skills Business Planning Business Strategies Relevant Skills Auditor's Report Money Investments Business Efficiency Customer Intelligence Elearning Knowledge of Standards Compliance Risk Management Corrective and Preventive Action Self Motivation Risk Appetite Mental Health Business Process Improvement Phone Sales Business Acquisition Knowledge of Finance Deposit Accounts Customer Identification Programme Innovation Marketing Geography Continuous Training Infrastructure Management Risk Analysis Regulatory Compliance Customer Relationship Management Confidentiality Accounting Profit-Based Sales Targets Documentary Films Perseverance Governance Organisational Policies Anti Money Laundering Portfolio Management Operational Risk Management Databases Foreign Exchange Markets Assertiveness Excellence in Service More Skills Matching Upload Your CV Use your CV to see how well your skills match up with this job Get Started