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Manager – Supplier Risk Management, Governance & Reporting in Mumbai – lead risk oversight for asset management suppliers.

Use Power BI, Prevalent, and automation to monitor KPIs, SLAs, and governance, ensuring supplier performance meets regulatory standards.

About M&G India

We are M&G India, the strategic innovation and digital hub for M&G. Established in 2003, we have offices in Mumbai and Pune.

Our teams work closely with colleagues across the Group worldwide to drive transformation, build digital capability, and support sustainable growth. By leveraging technology, AI, automation, and process excellence, we bring new ways of thinking to improve outcomes for both customers and colleagues.

Grounded in a vibrant culture with strong foundations, we are central to how M&G is transforming as a business.

About M&G

Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.

Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.

Through telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

Job Title: Manager - Supplier Risk Management, Governance & Reporting

Function: Asset Management

Sub Function: Supplier Management

Location: Mumbai

Shift: UK hours

Overall Job Purpose

At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns. Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

The Role

The Role:

The Supplier Management team oversees key service providers supporting fund operations – such, Fund Administration, Accounting, Reporting, Audit, and Custody. The team manages contracts, invoicing, third-party risk, governance, reporting, and vendor relationships across an extensive range of stakeholders.

This role will be responsible for managing the supplier risk through delivering activities such as ongoing due diligence and control report reviews, as well as governance and reporting functions including preparing forum packs, collating inputs from business owners, and managing the dashboard and its underlying database.

Accountabilities/Responsibilities

Conduct risk management activities across key third-party providers in Asset Management.
Create, maintain and track calendar of events for 3rd Party Oversight.
Trigger activities as per calendar of events such as SOC report reviews, due diligences and support assurance activities.
Preparation, Documentation and Review of exit plans (Orderly and Disorderly) to support continuity and risk mitigation.
Maintain and monitor KPIs, SLAs, and performance measures.
First point of contact for supplier related requests, manage the group mail box and ensure adequate support is provided to Sr. Analyst in resolving the group mail box queries.

Key Responsibilities/ Accountabilities in Risk Management

Key Responsibilities/ Accountabilities in Risk Management:

Conduct risk management activities across key third-party providers in Asset Management.
Create, maintain and track calendar of events for 3rd Party Oversight.
Trigger activities as per calendar of events such as SOC report reviews, due diligences and support assurance activities.
Preparation, Documentation and Review of exit plans (Orderly and Disorderly) to support continuity and risk mitigation.
Maintain and monitor KPIs, SLAs, and performance measures.
First point of contact for supplier related requests, manage the group mail box and ensure adequate support is provided to Sr. Analyst in resolving the group mail box queries.

Key Responsibilities/ Accountabilities in Governance and Reporting

Key Responsibilities/ Accountabilities in Governance and Reporting:

Support supplier governance forums and represent Supplier Risk in key committees.
Collect, collate data from Business owners and prepare forum packs for governance committees.
Finalize the minutes of the meeting and circulate them to the relevant audience within one week of the governance meeting
Track and elevate issues, maintaining a calendar of oversight activities.
Build and maintain Power BI dashboards to support data-driven governance.
Maintain and refresh the database at predefined frequency.
Oversee supplier documentation and elevate exceptions to SMEs or line manager.
Function as the central contact for supplier governance and reporting queries.

Knowledge & Skills

Knowledge & Skills:

Strong communication skills, clear and confident in both written and verbal communication.
Well organised and having structured approach.
Ability to manage multiple competing priorities.
Solid technical acumen with strong interpersonal
Self-driven, and eager to learn.
Excellent time management, prioritisation, and organisational skills to manage multiple workstreams efficiently.
Adaptable and flexible in a dynamic environment.
Works well independently and as part of a team, fostering a positive and cooperative work culture.
Committed to delivering high standards and seeing tasks through to completion.
Embraces change with a growth mindset and a commitment to continuous learning.
Strong analytical skills, attention to detail and problem solving.

Experience

Experience:

5–7 years in financial services with expertise in third-party risk oversight, vendor management, governance, and compliance.
Skilled in supplier performance evaluation, contract analysis, issue resolution, and regulatory adherence.
Strong in vendor risk platforms (e.g., Prevalent) and automation tools (e.g., Power Automate, Power BI) for reporting and process improvement.
Strong understanding of asset management, complex fund structures, and third-party regulatory frameworks.
Experienced in managing stakeholder queries and building cross-functional relationships.
Effective in data analysis and collaboration with SMEs, risk teams, and suppliers.
Background in operational risk and supplier governance within financial services.

Educational Qualification

Educational Qualification:

Bachelor’s degree in Finance, Business, or related field. (Finance would be advantageous)
Any Certification like CTPRP will be a plus

M&G Behaviours relevant to all roles

M&G Behaviours relevant to all roles:

Tell it like it is: Respectfully speaking up to create better ways forward – both direct and empathetic
Own it now: Putting your name on things with confidence to drive progress and results quickly
Move it Forward Together: Forming cross-functional teams to seize the right opportunities and solve real problems.

We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.

Manager - Supplier Risk Management, Governance & Reporting