Global IT Platform Engineer Manager

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Global IT Platform Engineer Manager – hybrid role in Costa Rica dedicated to building inclusive tech solutions.

Lead cross‑functional teams in shaping risk & compliance platforms with AI and emerging tech.

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation‑inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom‑line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading‑edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You’ll Do

BCG is looking to provide innovative ways to support and improve our user experiences as they return to the office. The hybrid working team is tasked with solving several use cases to provide experience equality and inclusivity no matter if they are in the office or remote. This requires the ability to think outside the box, combine new and existing technologies together to create innovative and simple solutions.

• Working on designing and delivering technical solutions for several defined (and potentially undefined) use cases
• Leveraging existing technology within BCG and seeking out new technologies to aid with solution design
• Working closely with other squads in the Risk Product Team, as well as the Governance, Risk, and Compliance ensure any solutions are supportable and complement existing services within the business
• Working together with vendors on implementation, customization, future enhancements, and support matters for the tools for which you are responsible.
• Completing testing and support the creation of end user documentation
• Supporting other areas of BCG Risk Product team, or other Agile tribes, as needed

YOU’RE GOOD AT

Entrepreneurial and creative thinking to develop concepts and solutions to resolve the firm’s most challenging collaboration needs Strong comprehensive problem‑solving skills to identify and resolve issues quickly Working independently as well as part of a virtual, geographically dispersed team bringing a sense of urgency to the tasks at hand and on‑time delivery Effectively handling difficult and stressful situations with poise, tact, and patience, while demonstrating a sense of urgency and empathy Strong analytical skills, detail‑oriented, and quality‑minded Working in an agile environment and using Jira to create, manage, and track stories, while following product delivery methodologies and principles, such as work estimation techniques Exceptional verbal and written communication and presentation skills

• Strong comprehensive problem‑solving skills to identify and resolve issues quickly
• Working independently as well as part of a virtual, geographically dispersed team bringing a sense of urgency to the tasks at hand and on‑time delivery
• Effectively handling difficult and stressful situations with poise, tact, and patience, while demonstrating a sense of urgency and empathy
• Strong analytical skills, detail‑oriented, and quality‑minded
• Working in an agile environment and using Jira to create, manage, and track stories, while following product delivery methodologies and principles, such as work estimation techniques
• Exceptional verbal and written communication and presentation skills

What You’ll Bring

Understanding of the risk and compliance market Knowledge of platforms and tools such as Intapp, auditboard and workflow and data tools. 2+ years of hands on coding experience. Working knowledge and experience with AI and agentic AI. Adaptability to new technologies, changing requirements, and priorities Experience within complex enterprise organizations where multiple collaboration services co‑exist and being able to identify and solution for pain points and gaps in the way we work to make our team more efficient Communication, interpersonal and teaming skills Excellent communication skills, with the ability to explain complex technical concepts to various audiences Experience working in a fast‑paced global company, with a diverse team of both technical and functional backgrounds located in multiple time zones Proven ability to operate with a transparent mindset, communicating openly with stakeholders at various levels of the organization

• Understanding of the risk and compliance market
• Knowledge of platforms and tools such as Intapp, auditboard and workflow and data tools.
• 2+ years of hands on coding experience.
• Working knowledge and experience with AI and agentic AI.
• Adaptability to new technologies, changing requirements, and priorities
• Experience within complex enterprise organizations where multiple collaboration services co‑exist and being able to identify and solution for pain points and gaps in the way we work to make our team more efficient
• Communication, interpersonal and teaming skills
• Excellent communication skills, with the ability to explain complex technical concepts to various audiences
• Experience working in a fast‑paced global company, with a diverse team of both technical and functional backgrounds located in multiple time zones
• Proven ability to operate with a transparent mindset, communicating openly with stakeholders at various levels of the organization

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.