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Strategic Supplier Relationship Manager with 5–10+ years in financial services, driving value across HR & Travel supplier ecosystem.
Lead executive supplier relationships, shape strategy, optimize performance, and ensure ESG compliance while working in a hybrid role in London.
Job Summary
We are seeking a highly experienced and commercially astute Strategic Supplier Relationship Manager to oversee and elevate the Bank’s most critical HR & Travel supplier partnerships with flexibility for the role to be based in either UK or Poland .
In this strategic role, you will act as the primary executive interface between the Bank and its key suppliers, driving long‑term value, strengthening trust, and ensuring alignment with business priorities. You will play a pivotal role in shaping supplier strategy, enhancing performance, and ensuring resilience across the Bank’s third‑party ecosystem.
This position requires a senior professional with the credibility and influencing capability to engage effectively with senior stakeholders across a global organisation , while managing complex, high‑value supplier relationships.
Key Responsibilities
Strategy & Relationship Leadership
Act as the primary executive point of contact for designated strategic HR & Travel suppliers
Develop and implement supplier strategies aligned with business objectives, demand planning, and contractual commitments
Lead strategic relationship management, driving collaboration, innovation, and long‑term value creation
Facilitate joint business planning, performance reviews, and continuous improvement initiatives
Identify and assess new strategic supplier opportunities
Performance Management & Value Optimisation
Own and monitor relationship health indicators (e.g., trust, responsiveness, strategic alignment)
Establish and oversee supplier KPIs, scorecards, and performance frameworks
Lead executive governance forums with senior stakeholders and suppliers
Drive cost optimisation, value engineering, and efficiency initiatives
Conduct root cause analysis for performance issues and implement sustainable improvements
Ensure ESG (Environmental, Social, Governance) commitments are embedded and tracked
Risk Management & Governance
Identify and mitigate supply chain and relationship risks, ensuring business continuity
Monitor market, geopolitical, and industry trends impacting supplier performance
Ensure robust resilience and contingency planning for critical services
Maintain high-quality supplier data and governance standards
Support regulatory, audit, and compliance requirements related to third‑party risk
Skills and Experience
5–10+ years of experience in strategic supplier or vendor management , ideally within financial services or large multinational organisations
Proven track record in managing and influencing executive‑level supplier relationships
Strong expertise in HR & Travel categories and/or Professional Services procurement
Demonstrated ability to deliver strategic thinking and decision‑making across complex environments
Strong understanding of vendor management, procurement processes, and governance frameworks .
Excellent stakeholder management and influencing skills across global, multicultural environments
Strong communication, negotiation, and presentation skills at senior levels
Advanced commercial and business acumen
Ability to analyse, structure, and manage relationships using both quantitative and qualitative metrics
Self‑motivated, resilient, and results‑driven mindset
Qualifications
Bachelor’s degree or equivalent qualification
CIPS or equivalent certification is advantageous nice to have
Fluent in English
About Standard Chartered
We’re an international bank, nimble enough to act, big enough for impact. For more than 170 years, we’ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you’re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can’t wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you’ll see how we value difference and advocate inclusion.
Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do. Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well. Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
Time‑off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
Flexible working options based around home and office locations, with flexible working patterns.
Proactive wellbeing support through Unmind, a market‑leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first‑aiders and all sorts of self‑help toolkits
A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Job Skills
Key Skills Business Planning, Strategic Thinking, Business Priorities, Strategic Alignment, Negotiation Skills, Professional Services, Commercial Knowledge, Stakeholder Management, Business Relationship Management, Leadership
Relevant Skills Geopolitics, Decision Making Skills, Root Cause Analysis, Cost Optimization, Procurement, Demand Forecasting, Elearning, Sales Management, Supply Chain Management, Risk Management, Success Driven Person, Analytical Thinking, Performance Management, Self Motivation, Mental Health, Business Process Improvement, Demonstration Skills, Knowledge of Finance, Vendor Relationship Management, Innovation, Business Continuity, Third Party Management, Geography, Value Creation, Continuous Training, Human Resource Strategy, Supplier Performance Management, Trustworthiness, Risk Analysis, Regulatory Compliance, Networking Skills, Auditing Skills, Communication Skills, Management of Stress, Diversity Awareness, Mentoring, Perseverance, Governance, ESG Criteria, Persuasiveness, Value Engineering, Contract Management, Metrics, English, Assertiveness