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Support partners and lawyers in FRI practice, managing admin, travel, billing, and client communication.
Join our Sydney office operations team ensuring smooth, sustainable, world‑class client experience.
Our Office Operations team is at the heart of ensuring the smooth and efficient functioning of the Firm’s day‑to‑day operations. Our team manages the infrastructure, systems and services —both globally and locally—relating to our office workplaces, onsite and remote operational services, security, safety and a range of other areas. We provide PA support and manage document production, translation and travel services. Our team is responsible for our client‑facing areas across the Firm, always seeking to ensure that clients and other visitors have an experience that is world‑class. We also take the lead in running our day‑to‑day operations in the most environmentally sustainable way possible.
Key responsibilities
- Provide general administrative support to partners and lawyers in our Financial Restructuring and Insolvency (FRI) Practice including but not limited to, arranging meetings, booking rooms, handling calls, supporting travel related needs and expense reimbursements.
- Prepare legal documents, correspondence, and communications etc. (may be required to liaise directly with clients when organising meetings)
- Working with the Billings team in preparation of invoices including liaising with other various business support groups.
- Assist set up of new matters on New Business Intake and facilitate conflicts clearance.
- Working with the Business Development team in relation to client connections and facilitating regular updates of the CRM database
- Plan and organise workflow to comply with established time constraints per request, to ensure to meet deadlines.
- Use good judgment at all times; ask follow‑up questions if instructions are unclear, efficiently communicate feedback, concerns, issues and workarounds
Skills and experience required
- Experience in supporting lawyers and professional support lawyers in a law firm is preferred
- Knowledge of billing systems (i.e 3e) and expense management systems
- Familiarity with MS Office, especially MS Word (including typing and formatting) and PowerPoint.
- Experience booking both domestic and international travel preferred.
- Professional telephone manner.
- Excellent organisation and time management.
- Good judgement asks questions and strong communication skills.
- High level of integrity and diligence.
- Ability to build strong relationships.
- Ability to work well independently and in a team environment.
- Excellent attention to detail.
This role reports to Office Operations Manager
Equal Opportunities
We are committed to creating a fair workplace and encourage applications from all ages, cultural backgrounds, First Nations communities, genders, sexual orientations, as well as people who have family or carer responsibilities. We encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability, let us know how we can provide you with additional support.
Legal Notice
The Firm may modify and amend any job description at any time in its sole discretion. Nothing herein creates a contract of employment or otherwise modifies the at‑will nature of employment.
The above is only a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties.
Note to Recruitment Agencies
Our internal Recruitment team manages all aspects of lateral hiring. All agencies must have signed terms of business—specific to the relevant office—before submitting any candidates. CVs or applications sent directly to White & Case partners or employees will also not be considered formal introductions. If you have questions, please contact the relevant Recruitment team. We work with our preferred suppliers when engaging agencies.