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Global Head of Equity Service – lead Vanguard's equity service function worldwide.
Drive strategy, transformation, and global team leadership in investment operations.
Global Head of Equity Service
Location: Malvern, PA
We are seeking a senior executive leader to define and lead Vanguard’s global Equity Service function, encompassing investment data, portfolio administration, and trade support capabilities across equity strategies.
This role sits at the center of the Investment Management organization and is accountable for the global operating model, long-term strategy, and execution of services supporting the end-to-end equity investment lifecycle. You will partner closely with senior investment, trading, risk, and technology leaders to deliver scalable, resilient, and high-quality operating capabilities that enable portfolio performance and risk-aware execution.
As a trusted advisor to executive leadership, you will shape investment operations strategy, drive large-scale transformation, and ensure strong alignment with evolving market, product, and regulatory demands.
Why This Role Matters
This role is critical to enabling Vanguard’s equity investment platform to operate with precision, resilience, and scale. By leading the strategy and execution of Investment Data & Trade Support, you will directly influence portfolio outcomes, operational risk, and the firm’s ability to meet increasingly complex client and market demands.
Key Responsibilities
Enterprise Strategy & Operating Model Leadership
- Define and lead the global strategy for equity data, portfolio administration, and trade support services
- Establish operating principles, target state architecture, and strategic priorities aligned to investment objectives and enterprise risk frameworks
- Own the evolution of the global operating model, including standardization, automation, sourcing strategy, and scalability
Equity Trade Lifecycle & Service Excellence
- Oversee end-to-end equity trade lifecycle support, including data dependencies, execution readiness, and operational risk
- Ensure operational alignment with complex portfolios, new products, index changes, and market-driven activity
- Drive continuous improvement in service delivery, efficiency, and risk-aware execution
Investment & Executive Partnership
- Serve as a senior advisor to portfolio managers, traders, and investment leadership on execution risk, operational readiness, and strategic initiatives
- Influence outcomes on large-scale portfolio, platform, and market events
- Build and sustain executive-level partnerships across Investment Management, Technology, Risk, and external providers
Risk, Governance & Regulatory Oversight
- Establish and govern enterprise-wide frameworks for operational risk management, escalation, and issue resolution
- Represent the function in executive, regulatory, audit, and risk forums
- Ensure strong control environments and alignment with regulatory expectations and audit standards
Transformation & Innovation
- Drive modernization of investment data and trade support capabilities, including advanced data architecture, analytics, and automation
- Sponsor enterprise initiatives to improve integration across the investment lifecycle
- Lead adoption of scalable, data-driven capabilities that enhance agility and decision-making
Organizational Leadership
- Lead, develop, and scale a high-performing global organization
- Set performance expectations, drive talent development, and make informed compensation decisions
- Foster a culture of accountability, innovation, and continuous improvement
Business Enablement & Growth
- Ensure operational readiness for new equity products, portfolios, and strategies
- Direct enterprise response to market, index, and regulatory changes
- Enable growth through scalable, resilient service models
Qualifications
Experience:
- 10+ years of leadership experience across investment operations, equity trading support, portfolio administration, or investment data
- Demonstrated success leading global teams and enterprise-scale operating models
- Deep understanding of equity markets, investment products, and trade lifecycle execution
Leadership & Influence:
- Proven ability to influence senior stakeholders and operate effectively at the executive level
- Strong track record of driving transformation, automation, and operating model redesign
Functional Expertise:
- Expertise in investment data, portfolio operations, and trade support services
- Strong understanding of risk management, regulatory frameworks, and control environments
Education:
- Undergraduate degree or equivalent experience required
- Advanced degree preferred
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.
About Vanguard
At Vanguard, we don't just have a mission—we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.