AD, Partnership & Alliance, GC Segment

Standard Chartered · Kwun Tong, HKG · Hong Kong

Senior Associate Director role driving partnership strategy across Greater China and Greater Bay Area at Standard Chartered. Lead growth and risk management initiatives, collaborate with cross‑functional teams, and shape customer value propositions in Kwun Tong, HK.

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Senior Associate Director role driving partnership strategy across Greater China and Greater Bay Area at Standard Chartered.

Lead growth and risk management initiatives, collaborate with cross‑functional teams, and shape customer value propositions in Kwun Tong, HK.

Job Summary

As the Associate Director of Partnership & Alliance for the Greater China (GC) Segment within Standard Chartered, you will play a pivotal role in shaping and advancing the bank's customer value proposition across the Wealth and Retail Banking (WRB) division. Your main focus will be to develop comprehensive strategies that encompass customer onboarding, ongoing engagement, and deepening of relationships tailored to segment‑specific needs. You will be instrumental in building and sustaining a robust partnership model that not only aligns with business objectives but also drives significant value for the GC and Greater Bay Area (GBA) markets. This role demands strategic foresight and hands‑on leadership to enhance the bank’s outreach and profitability in these dynamic regions.

Working in a fast‑paced environment, you’ll collaborate with cross‑functional teams to ensure the delivery of an integrated customer experience, leveraging data‑driven insights and market trends. Your work will ultimately contribute to positioning Standard Chartered as a partner of choice, fostering trust and long‑lasting relationships with clients and strategic collaborators alike.

Key Responsibilities

Business Leadership and Strategy Development

Develop and refine the acquisition and Customer Value Proposition (CVP) models specifically tailored for the GC/GBA segments, driving sustained growth and enhanced customer engagement metrics.

Craft and execute comprehensive growth strategies for the GC/GBA customer base, focusing on increasing portfolio size and revenue streams through innovative approaches and consumer‑centric initiatives.

Lead the formulation and implementation of partnership strategies to expand the Affluent portfolio within the GC/GBA markets, identifying and leveraging opportunities for exponential business growth.

Identify potential partnerships and alliances that align with the bank's vision, establishing mutually beneficial long‑term collaborations with strategic partners and regulatory bodies.

Operational Excellence and Risk Management

Champion continuous improvement initiatives to boost operational efficiencies and effectiveness in day‑to‑day business processes pertaining to the GC/GBA segment.

Ensure robust management and mitigation of operational risks, maintaining strict compliance with internal policies, external legal requirements, and industry regulations.

Oversee the safe and controlled execution of business strategies, ensuring that infrastructure and processes are scalable and primed for sustainable growth.

People Development and Culture

Foster talent growth through targeted development programs that leverage individuals' strengths, while supporting clear career progression and personal development plans.

Embody and promote the bank's brand values consistently within the team and across collaborations, nurturing an inclusive and high‑performance workplace culture.

Skills and Experience

Extensive experience within prominent financial services organisations, with a preference for backgrounds in retail banking and wealth management.

Proven project management capabilities, showcasing an ability to lead complex initiatives from conception through to successful delivery.

Strong skills in partner and regulator engagement, including negotiating alliances and navigating compliance frameworks effectively.

Excellent strategic thinking, analytical acumen, and decision‑making skills, capable of managing ambiguity and driving clarity in fast‑evolving environments.

Demonstrated customer focus with a passion for delivering superior service and innovative value propositions tailored to diverse segments.

Exceptional communication and interpersonal abilities, with the capacity to build trust and collaborate effectively across cultural and organisational boundaries.

Qualifications

Education: A Bachelor’s degree or higher in Business, Finance, Economics, or a related discipline is required. Advanced qualifications or certifications related to banking, financial services, or project management will be considered advantageous.

Languages: Fluency in both English and Chinese is essential to effectively operate within the GC and GBA markets. Proficiency in spoken and written Mandarin is highly desirable to engage seamlessly with local stakeholders and clients.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:
Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

Time‑off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

Flexible working options based around home and office locations, with flexible working patterns.

Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first‑aiders and all sorts of self‑help toolkits

A continuous learning culture to support your growth dprert, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Apply now

Information at a Glance

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Job Skills

Key Skills

Business Planning

Business Strategies

Strategic Thinking

Business Partnerships

Growth Strategies

Negotiation Skills

Strategic Management

Thought Leadership

Business Model

Leadership

Relevant Skills

Market Data

Customer Satisfaction

Ethics

Translation and Interpreting

Self Motivation

Brand Management

Operational Excellence

Innovation

Customer Value Proposition

Customer Insights

Geography

Continuous Training

Market Trends

Economy

Dealing with Ambiguity

Risk Analysis

Service Orientation

Industry Practices

Diversity Awareness

Data Analysis

Asset Management

Organisational Policies

Banking Services

English

Personal Development

Operational Risk Management

Assertiveness

Passionate

Establishing Trust

Agility

Decision Making Skills

Customer Experience

Project Management

Elearning

Success Driven Person

Risk Management

Analytical Thinking

Chinese

Business Processes

Mental Health

Business Process Improvement

Carrying out Assessments

Knowledge of Finance

Adaptability

Interpersonal Skills

Resonance

Commercial Banking

Infrastructure Management

Regulatory Compliance

Customer Relationship Management

Communication Skills

Knowledge of Professional Development

Recruitment

Perseverance

Metrics

Professional Responsibility

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