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Senior Associate in Cash Services – join Alpha in Krakow, managing daily custody checks, client relations, and team leadership in a hybrid model.
Benefit from hybrid work, employee savings, wellness programs, and local development opportunities while growing with a global financial services leader.
Who we are looking for
An open-minded person who would like to contribute to expansion of Alpha footprint in Poland.
Someone who values great work atmosphere, being close to the managers, achieving goals and resolving problems as a group within one big global Alpha team.
Someone who already has chosen finances as his life’s career path and wants to excellence his knowledge.
Surrounding great professionals will help grow both in personal and professional development.
What is Alpha platform
State Street Alpha is the first front-to-back asset servicing platform from a single provider for institutional and wealth management firms.
Alpha brings together our clients’ choice of real-time data and asset intelligence across the investment lifecycle to help them make better decisions and deliver growth for their clients.
With built-in flexibility and scalability, Alpha lets clients manage any assets in any market and streamline their day-to-day processes — helping to facilitate innovation, better inform investment decisions, optimize returns and streamline business operations.
What you will be responsible for
Performing, reviewing and coordinating daily checks on file deliverables to the clients and investigating discrepancies
Taking ownership of the issues resolution, engaging others to gain consensus
Monitoring daily processes and internal/external communication, flagging any issues during group discussions or to the manager, suggesting improvements, taking ownership over resolution process
Developing and maintaining relationships with client´s representatives, and internal/external stakeholders to help aid successful delivery of service
Working together with global team members to discuss strategic initiatives and close out issues
Maintaining effective communication with colleagues and the managers
Adhering to internal procedures and best practices at all times
Offering guidance and support to the less experienced members of the team
Actively working with other team members to build team spirit to be able to grow as a group
Leading initiatives to strengthen team collaboration and engagement, supporting a culture of continuous improvement.
What we value
Critical thinking, problem solving, and decision-making skills
Good client service skills; ability to interact and communicate with various level business partners
Good time management, organizational and team working skills
Adaptability, high level of self-motivation and ability to show initiative is an asset
Good command of English language
Proactive mindset and “can do” attitude is a plus
Willingness to learn and discover the industry
Education & Preferred Qualifications
3+ years of financial services industry experience: experience in Custody, Middle Office, Fund Administration functions is an asset
Customer service or professional experience from a different area than above-listed is acceptable
Working knowledge of MS Excel
What we offer
Hybrid working model – split between working from home and working from the office
Employee savings plan
Multisport card
Premium life insurance package
Gold medical package for employees and their families (partner and children)
Additional holidays – Birthday Day Off, 3rd and 5th year anniversary Day Off
International operating environment
Language classes
Soft skills trainings
Technical workshops
Development sessions with a mentor
Diversity of opportunities across a range of challenging and highly complex activities
Networking groups and committees
Variety of well-being programs
Paid days off to volunteer time to company-driven initiatives or organizations of choice
Technical or leadership career pathway
About State Street
What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.
Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.
Inclusion, Diversity and Social Responsibility
Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.
State Street is an equal opportunity and affirmative action employer
State Street is an equal opportunity and affirmative action employer.
Minimum Salary
Minimum Salary:
zł87,000 Annual
The minimum salary quoted above applies to the role in the primary location specified. If the candidate ultimately works outside of this primary location, the applicable minimum salary may differ.
Salary will be determined based on factors such as the position, type of work performed, individual skills, job description, working hours, diligence, initiative, self-management, length of employment, availability, and the quantity and quality of work delivered, as well as other objective and non-discriminatory criteria relevant to State Street employees.
In addition to salary, employees are eligible to be considered for discretionary annual performance-based awards.
We Offer
We Offer:
Permanent contract from day one
Additional holidays (Birthday Day Off, 3rd and 5th year anniversary Day Off)
Gold Medical Package for employees and their families (partner and children)
Premium life insurance package and private pension plan
Wide range of soft skills training, technical workshops, language classes and development programs
Opportunities to volunteer your time to company-driven initiatives, employee networks or organizations of your choice
Variety of well-being programs
Additional benefits available depending on the seniority of the role
