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Manager, FI Middle Office – leading operations for credit, repo and fixed income at Standard Chartered, Kuala Lumpur.
Drive process improvement, KPI monitoring and client relations while supervising a dynamic middle‑office team.
Job Description
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Requisition Number:
56614
Job Location:
Bukit Jalil KL, MYS
Global Grade:
Band 7
Work Type:
Office Working
Employment Type:
Permanent
Posting Start Date:
01/07/2026
Posting End Date:
31/07/2026
Job Description:
Key Responsibilities
Possess strong knowledge of Credit Flow and Repo products along with the trade life cycle.
Manage query remediation, trade life-cycling, and daily processing activities, ensuring timely escalation to minimize risk.
Promote continuous improvement and innovation:
Collaborate with Technology to implement transformation initiatives
Partner with FM to identify enhancements in booking models and improve efficiency
Serve as the primary Operations liaison to Sales and Trading Desks locally:
Shield FM from post-execution processing and queries, representing Operations functions
Develop the team profile in collaboration with the Front Office
Engage stakeholders through effective two-way communication, acting as a trusted advisor
Communicate with clients to solve immediate day to day issues with transactions as well as understand their longer terms needs to shape business decisions in Operations
Build strong relationship with Hub teams (Fixed Income & OTC Derivs Ops) to facilitate efficient communications and speedy resolutions of issues:
Identify and close knowledge gaps within the Hubs through hands on training
Daily KPI monitoring vs SLA
Skills and Experience
At least five years of valuable experience working in banking operations, specifically within middle office functions, providing support for repo, fixed income, and credit derivative products.
Expertise includes process improvement initiatives, effective change management strategies, and a strong understanding of various operational functions.
Qualifications
University degree in banking or business administration
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
Flexible working options based around home and office locations, with flexible working patterns.
Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
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Job Skills
Key Skills
Strategic Thinking
Business Administration
Relevant Skills
Geography
Continuous Training
Change Management
Elearning
Self Motivation
Communication Skills
Mental Health
Business Process Improvement
Front Office
Key Performance Indicators
Credit Derivatives
Perseverance
Knowledge of Finance
Banking Services
Innovation
Financial Trading
Assertiveness
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