JOB SUMMARY
As a Senior Manager for the third-party risk management (TPRM) team within the Network & Nostro Management Centre of Excellence (NNM COE), you will support the business by executing non-vendor TPRM processes. This role involves collaborating with key stakeholders from the business to oversee and execute the onboarding, oversight, and off-boarding of non-vendor third-party relationships, ensuring adherence to defined processes and related systems.
Your primary responsibilities will include executing the process, ensuring compliance with bank standards, and enhancing risk management processes for non-vendor TPRM specific to CIB. You will work closely with cross-functional teams to identify potential risks, evaluate non-vendor third-party relationships, and develop mitigation strategies. Additionally, you will focus on continuous monitoring of non-vendor relationships, reporting on risk metrics, suggesting improvement opportunities, and providing strategic insights.
We are seeking a data-analytical, process-experienced professional with strong knowledge of process and governance matters to join our dynamic team. Your expertise will be crucial in maintaining the integrity and security of the organization's third-party engagements, ensuring compliance with applicable policies, standards, laws, and industry regulations, while specifically supporting the needs of the business.
RESPONSIBILITIES
• Develop and implement TPRM strategies aligned with NNM COE objectives.
• Provide strategic insights and integrate TPRM into broader business strategies.
• Execute non-vendor TPRM processes for CIB including managing onboarding, oversight, and off-boarding of non-vendor third-party relationships.
• Identify, evaluate, and mitigate risks.
• Report on risk metrics and non-vendor third-party performance.
• Ensure compliance with bank standards and enhance NNM COE TPRM processes.
• Continuously monitor non-vendor third-party relationships.
• Maintain and update NNM COE TPRM policies and procedures.
• Utilize data analytics to improve process effectiveness.
• Manage daily NNM COE TPRM operations.
• Lead and mentor the NNM COE TPRM team.
• Provide training and development opportunities.
• Collaborate with cross-functional teams.
• Promote risk awareness and compliance.
• Identify, assess, and manage non-vendor third-party risks.
• Implement risk mitigation strategies.
• Ensure regulatory compliance.
• Conduct regular risk assessments and assist in related control activities.
• Establish and maintain governance frameworks.
• Ensure adherence to governance policies.
• Update senior leadership on third-party risks.
• Maintain ethical standards in NNM COE TPRM activities.
• Engage and communicate with key stakeholders.
• Build and maintain strong relationships.
• Address stakeholder concerns promptly.
• Coordinate with business, legal, compliance, and risk departments.
Strategy
• Develop and implement strategic plans for non-vendor TPRM aligned with the overall goals of the NNM COE.
• Provide strategic insights and recommendations to enhance the NNM COE TPRM framework and processes, ensuring alignment with business objectives.
• Collaborate with senior leadership to integrate NNM COE TPRM strategies into the broader risk management and business strategies.
Business
• Support the business by executing non-vendor TPRM processes, ensuring they meet the specific needs of Corporate & Institutional Banking (CIB).
• Oversee the onboarding, oversight, and off-boarding of non-vendor third-party relationships, ensuring adherence to defined processes and related systems.
• Work closely with key stakeholders to identify and evaluate potential risks associated with non-vendor third-party relationships.
• Develop and implement risk mitigation strategies to manage identified risks effectively.
• Provide regular reports on risk metrics and performance of non-vendor third-party relationships to business leaders.
Processes
• Ensure compliance with bank standards and enhance NNM COE risk management processes for non-vendor TPRM.
• Continuously monitor non-vendor third-party relationships to ensure ongoing compliance and risk mitigation.
• Maintain and update NNM COE TPRM policies, procedures, and guidelines in accordance with industry best practices and regulatory requirements.
• Utilize data analytics to assess and improve the effectiveness of NNM COE TPRM processes.
• Manage the daily operational aspects of NNM COE TPRM, including tracking and documenting all activities related to third-party engagements as well as adherence to SLA.
People & Talent
• Lead and mentor a team of professionals within the NNM COE specifically and NNM widely, fostering a culture of excellence and continuous improvement.
• Provide training and development opportunities to enhance the skills and knowledge of team members.
• Collaborate with cross-functional teams to ensure effective execution of NNM COE TPRM processes and initiatives.
• Promote a culture of risk awareness and compliance within the organization.
Risk Management
• Identify, assess, and manage risks associated with non-vendor third-party relationships.
• Develop and implement risk mitigation strategies to address identified risks.
• Ensure compliance with applicable policies, standards, laws, and industry regulations.
• Conduct regular risk assessments and assists in any control activities of non-vendor third-party relationships to ensure ongoing compliance and risk management.
Governance
• Establish and maintain governance frameworks for non-vendor NNM COE TPRM to ensure accountability and transparency.
• Ensure adherence to governance policies and procedures in the execution of NNM COE TPRM processes.
• Provide regular updates to senior leadership and where applicable relevant committees on the status of non-vendor third-party relationships and associated risks.
• Ensure that all NNM COE TPRM activities are conducted in accordance with the bank's ethical standards and regulatory requirements.
Regulatory & Business Conduct
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles
Key Stakeholders
• Global head of Network and Nostro Management
• Network and Nostro Management MT
• Business risk leads
• CIB TPRM leads
• Business Service owners
• Risk Owners
• Others including SCM, TPRM simplification groups
Qualifications
Relevant Experience:
• A minimum of 7-10 years of experience in risk management, with a focus on third-party risk management in tandem with 12 years’ experience in the banking industry
• Demonstrated experience in financial regulations and compliance.
• Proven track record of leading and managing teams.
• Experience in conducting risk assessments and developing risk mitigation strategies.
• Familiarity with risk management systems and processes related to third-party.
• Experience in working with cross-functional teams and managing complex projects.
• Strong analytical and problem-solving skills with the ability to make data-driven decisions.
• Experience in developing and implementing policies and procedures related to third-party risk management.
• Excellent verbal and written communication skills to effectively convey complex information to stakeholders at all levels.
• Strong interpersonal skills to build and maintain relationships with internal and external stakeholders.
• Proven ability to lead and motivate teams, fostering a collaborative and productive work environment.
• Strong negotiation skills to manage third-party relationships and contracts effectively.
• Ability to make informed and timely decisions, especially under pressure.
• Skilled in resolving conflicts and finding mutually beneficial solutions.
• Ability to adapt to changing circumstances and manage multiple priorities in a dynamic environment.
• High level of attention to detail to ensure accuracy and compliance in risk management processes.
• Proficiency in Microsoft Office Suite
Role Specific Technical Competencies
• Third party risk management
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.