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Associate Director, Market Data Business Management – lead market data services & governance for CIB & WRB.
Drive vendor relations, data quality, cost allocation and stakeholder engagement in Kuala Lumpur.
Job Summary
We are seeking a commercially minded Market Data Team Member to support the Group Market Data function, primarily aligned to Corporate Investment Banking (CIB) and Wealth Retail Banking (WRB). This role supports the day-to-day management of market data services across the subscription lifecycle—onboarding, entitlements, renewals, usage support, invoicing coordination, and basic reporting—ensuring timely, compliant, and cost-effective access to market data tools and content.
Strong attention to detail and data quality mindset.
Good analytical skills with ability to interpret usage/spend data and produce clear MI.
Effective stakeholder management and service orientation, with confidence to engage front office users and internal control partners.
Clear written and verbal communication; able to document requirements, processes, and decisions.
Ability to manage multiple priorities, meet deadlines, and work collaboratively within a team.
Key Responsibilities
Strategy
Vendor & Product Management
Assist with vendor communications for day-to-day operational matters (user lists, entitlement confirmations, service issues) and track actions to completion.
Support contract and renewal administration by maintaining key dates, product details, and licensing/usage documentation.
Contribute to evaluations of new data sources/tools by collecting user feedback, summarising features, and documenting expected use cases.
Business
Business Partnering
Act as a point of contact for users for market data-related queries (access, entitlement changes, usage guidance) and follow up to closure.
Gather and document business requirements, translating them into clear requests for vendors and internal support teams.
Support periodic engagement with stakeholders by preparing usage/cost summaries and identifying opportunities to optimise platform usage.
Processes
Market Data Lifecycle Support
Support the end-to-end market data subscription lifecycle including request intake, onboarding, entitlement setup, renewals, and service rationalisation activities.
Coordinate with Technology & Operations to support provisioning, desktop/application access, and basic troubleshooting or escalation.
People & Talent
Collaboration Across stakeholder and MDS Teams
Act as a trusted point of contact for users on market data queries, access, and usage guidance.
Work closely with other MDS functions to allow for effective handovers, ensuring data quality, process adherence and consistent service delivery.
Risk Management
Compliance & Risk Management
Support adherence to vendor licensing terms by maintaining entitlement records and assisting with periodic internal reviews and vendor attestation/audit requests.
Escalate potential licensing or control issues promptly to management and relevant control partners (e.g. Legal, Compliance, Finance).
Governance
Data Governance
Assist with cost allocation and chargeback inputs by maintaining mapping of services to business units/cost centres.
Prepare recurring management information (MI) packs and ad hoc reporting on subscriptions, usage, and spend drivers.
Regulatory & Business Conduct
Display exemplary conduct and live by the Group’s Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Effectively and collaboratively identify, elevate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
Market Data users across:
- CIB
- WRB
- T&O
- GSF
- Ventures
Skills and Experience
- Market data platforms and entitlement tools
- Reporting and data analytics (e.g. Excel, power bi or equivalent)
- Vendor product certifications
Qualifications
Bachelor’s Degree In Business, Finance, Economics, Data Management, Or A Related Field
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
- In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits.
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity across our teams, business functions and geographies - everyone feels respected and can realise their full potential.