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PvB Client Transacting Specialist – oversee loans, payments, and time deposits in Kwun Tong.
Mid-level position focused on compliance, process improvement, and delivering best‑in‑class client experience.
JOB SUMMARY
Transactions Processing - Loans Operations
- Validate loan drawdown for IPO and other investment purpose
- Ensure loan drawdown is within approved credit limit and within sufficient collateral
- Ensure all exceptions are approved according by appropriate delegated authority and relevant policies
- Validate client interest statement
Transactions Processing – Payment & Receive
- Authenticate, validate and prioritizes customer requests for outgoing and incoming remittances payment through SWIFT, CHIPS, FED CHATS, in house funds transfer and cheques
- Ensure all payment transactions are in Compliance with OFAC Sanctions and internal policies
- Monitor payment requests are complete prior to system cut-off time
- Monitor credit card settlement process
Transactions Processing - Time Deposit
- Validate time deposit set up, renewal and termination
- Liaise with Front Office to clarify the unclear instructions
- Review time deposit exceptional, maintenance and maturity reports; and originating actions to close identified gaps
RESPONSIBILITIES
- Manage end to end for all Banking Operations related processes connected with client servicing and transaction execution
- To agree with GBS, extra / additional control and monitoring responsibilities, ensure no gap on transactions processed.
Strategy
Business
- Working with the RM, CSM & GBS to deliver the client journey end state vision (best in class client experience) and embed this way of working within Private Banking
Processes
- key processes include Payment, Internal fund transfer, Time Deposit and Loans drawdown
- Support existing and future process and technology initiatives/automation.
People & Talent
Continue to work on process improvement by digital\ paperless \ automation \ streamline system with raised CR and discussion with relevant stakeholders
Risk Management
Ensure related processes aligning to Clients’ requirements while adhering to the Bank’s Operational Risk Framework (“ORF”).
Governance
To provide sufficient training and guidance to GBS and the team
Regulatory & Business Conduct
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Effectively and collaboratively identify, elevate, mitigate and resolve risk, conduct and compliance matters.
- Lead to achieve the outcomes set out in the Bank’s Conduct Principles
Key Stakeholders
- PvB GBS Operations
- PvB Front Office
- PvB Change & Delivery
Qualifications
- Tertiary Education or above
- 3-5 years experience in banking operations. Experience in private banking area would be an added advantage
- In-depth knowledge on SWIFT and other money transfer systems
- Customer oriented and centric to deliver high quality service
- Independent, self-motivated and ability to work under pressure
- Meticulous in figures, possess the ability to multi-task for processes and controls
- Creative, good communications and interpersonal skills.
Role Specific Technical Competencies
- Knowledge on banking operations background
- Knowledge on In / Out Remittance and investigation
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
- In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time‑off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market‑leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first‑aiders and all sorts of self‑help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.