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Supervisor, Transaction Management – oversee daily reconciliations and lead a team to deliver high-quality payments services.
Based in Putrajaya, support UK region with flexible shifts and contribute to RBC's 24/5 global operations.
What is the opportunity? RBC Investor & Treasury Services Malaysia is a processing center of operational excellence supporting 10 countries across three geographical time zones. The country employs a Global Operating Model to maximise efficiencies across times zones and supports a 24/5 operational capability. You will be responsible for the day to day processing of reconciliations including Asset and Cash accounts on a daily basis via Reconciliations Platform to ensure the positions between the ledger and the relevant custodians agree. As a control function, the breaks on the reconciliation need to be kept to a minimum level to ensure accurate data is being maintained. The role is to deliver specific services to external and internal clients with high level of quality, efficiency and fostering a client first mindset. You will be supporting UK region, working hours would be between 3pm to 12am or 4pm to 1am. However, flexibility is required to support business needs. What will you do? Works closely with manager of department to achieve department and organization goals. Evaluates performance of staff and conducts appraisal for direct reporting. Constantly seeking increase production accuracy Action oriented – exhibits drive, motivation, communication and decision making skills Displays leadership and demonstrates ability to adapt to changes Identifying and encourage process improvement ideas. Manage the efficiency and productivity of the team to ensure all static data is maintained and updated in an accurate and timely manner Achieve all SLA’s that have been agreed Analyze and Interpret Management Information Reviewing of process procedures periodically What do you need to succeed? Must-have Any prior banking experience in operations / Back office is a plus Word Knowledge of different investment instrument types PC literate in MS Office applications Excel 4 years relevant Securities Operations/financial services experience Motivated, flexible, able to be part of a team Nice-to-have Flexibility in working hours and able to work in a team to achieve goals Excellent attention to details and communication skills Well-developed organisational and administrative skills What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensation Leaders who support your development through coaching and managing opportunities A world-class training program in financial services A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded Job Skills Adaptabilidad, Aprendizaje activo, Atención al cliente, Entrega operacional, Gestión de calidad, Gestión del tiempo, Gestión de relaciones interpersonales, Mejoras de procesos, Toma de decisiones Additional Job Details Address: PERSIARAN IRC 2, IOI RESORT CITY IOI CITY TOWER ONE:PUTRAJAYA City: Putrajaya Country: Malasia Work hours/week: 40 Employment Type: Full time Platform: WEALTH MANAGEMENT Job Type: Regular Pay Type: Salaried Posted Date: 2026-06-15 Application Deadline: 2026-08-14 Note : Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Our Employment Opportunities At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com . RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.