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Agency Manager leading a team to drive sales and customer satisfaction in Mumbai.
Shape growth strategies, ensure regulatory compliance, and support a diverse, customer‑focused team.
Job Title & Location
Title: PHI- Agency Manager- Mumbai
Location: Mumbai
Description: Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
PHI - Unit Manager / Sr Unit Manager- Agency Sales
Prudential (UK) in partnership with the HCL group plans to set-up a standalone Indian health insurance company to address the growing healthcare needs of the Indian consumer.
This joint venture will combine Prudential's global expertise in insurance and financial services with HCL Group’s experience in technology and healthcare solutions.
Prudential, with its longstanding presence in India, already operates two leading businesses in life insurance and asset management with the ICICI Group. Prudential was also the proud sponsor of the 1983 Cricket World Cup, India’s first World Cup Victory!
Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience.
To partner with us in this mission, we are looking for a dynamic and customer-focused, Executive -Office Management to ensure the efficient and seamless operation of the office. The role serves as a backbone to executive-level functions and activities, fostering professionalism, productivity, and organization. The Executive Office Manager role contributes to the overall success and impact of the leadership team and the organization.
Reporting to Branch Manager Sales
Location: Delhi & NCR
As an Agency Manager of Standalone health insurance company, you will lead a team of advisors, oversee sales activities & Ensure Target Vs. Achievements. You will be responsible for developing sales plan, driving growth & Maintaining High level of customer satisfaction. The role requires a deep understanding of insurance products and passion for leading & motivating a team of advisors
Responsibilities
- Recruit, Manage & lead a team of Insurance Advisors
- Develop & implement sales strategies in line with Organizational Goals
- Monitor team performance by giving adequate training and Support
- Ensure compliance with industry regulation and company policies
- Build and maintain strong relationships with clients and advisors
- Drive customer acquisition and Retention through sales techniques
Qualification
- Bachelor’s degree in business, Insurance, Finance or related fields
- Minimum 3 years of experience in insurance domain
- In depth knowledge of health, life and general insurance products
- Strong leadership and organization skills
- Excellent communication and interpersonal abilities
- Ability to work under pressure and meet target deadlines
- Professional certification in insurance is plus
Skills
- Sales strategy Development
- Customer Relations management
- Insurance product knowledge
- Advisor Training and development
- Regulatory compliance
- Customer Retention sales techniques & Communication
What we offer
- Competitive salary based on your skills & experience
- Performance based incentive program where there is huge potential to make big money
- Career development opportunities for professional growth and development including training and mentorship programs
- Recognition as a key member of our leadership team
Legal Notice
Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.