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Senior Manager, Agency Training – driving leadership development and succession planning in Hong Kong.
Lead innovative learning programs, design blended courses, and manage stakeholder engagement to boost recruitment, productivity, and retention.
Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
Job Descriptions
- Design and conduct leadership and agency manager training programs to drive recruitment, productivity, and retention
- Develop structured leadership pipelines and senior-level talent development plans to support succession and future-ready leadership
- Proactively engage stakeholders to assess learning needs and co-create impactful training content, methodologies, and learning journeys
- Monitor, evaluate, and continuously enhance training effectiveness using data, feedback, and performance metrics
- Contribute to training governance, short-term and long-term training strategies development, and resource planning in alignment with the Company objectives
- Drive innovation in blended learning, virtual facilitation, coaching frameworks, and experiential learning approaches
- Participate in special projects and ad hoc initiatives related to leadership capability building and organizational development
Job Requirements
- Degree Holder with 10+ years of relevant training experience from the insurance industry
- Well reversed leadership training experience, including designing, planning, and delivering of workshops
- Proven hands-on experience in designing and delivering leadership training for mid-to-senior level leaders
- Ability to analyze training needs, instructional design, facilitation, and learning evaluation
- Sound knowledge and experience in talent development frameworks, leadership competencies, and succession programs
- Excellent presentation, facilitation, coaching, and stakeholder management skills
- Strong business acumen with the ability to influence, negotiate, and partner across teams
- Highly analytical, detail-oriented, and capable of translating business needs into learning solutions
- Hands‑on experience with digital learning tools, LMS platforms, and virtual learning design is a strong plus
- Proficient in written & spoken English, Chinese and Putonghua
Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part‑time / fixed‑term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third‑party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.