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Lead the design of Prudential’s end‑to‑end agency learning architecture and flagship programs in Kuala Lumpur.
Build trainer certification frameworks, learn impact dashboards, and partner with stakeholders to drive business‑aligned learning outcomes.
Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
Academia Portfolio Lead is responsible for designing and governing the end‑to‑end agency learning architecture. This role owns curriculum standards, flagship program design, trainer certification (TTT), and ensures that learning initiatives are outcome‑driven and aligned to business strategy.
1. Learning Architecture & Curriculum Design
- Develop and maintain structured learning pathways (Agent to Leader).
- Own flagship program design and continuous updates.
- Define learning outcomes and align them with business‑linked KPIs.
2. Program Ownership & Governance
- Appoint Program Owners for each flagship initiative.
- Conduct quarterly curriculum reviews and refinement.
- Ensure compliance with regulatory and professional standards.
3. Trainer Development & Certification
- Design and implement TTT frameworks.
- Certify and calibrate trainers against facilitation and coaching standards.
- Build trainer capability to support scalability.
4. Learning Impact & Continuous Improvement
- Design and oversee Learning Impact Dashboard.
- Analyse feedback from Regional execution teams and refine programs.
5. Strategic Stakeholder Engagement
- Partner RHOT and AD Team to anticipate future capability needs.
- Present curriculum strategy and impact updates to senior management.
Qualifications
- Bachelor’s degree in a relevant discipline.
Experience
- Strong experience in learning design, curriculum development, and trainer capability building.
- Exposure to agency or sales‑driven training environments.
- Strong stakeholder management and execution skills.
Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part‑time / fixed‑term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third‑party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.