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Director, IT Architecture, Modernization, and AI Innovation

Prudential plc · Hong Kong · Hong Kong

Lead IT architecture and modernization at Prudential Hong Kong Drive cloud, AI innovation and system modernization across enterprise.

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Lead IT architecture and modernization at Prudential Hong Kong

Drive cloud, AI innovation and system modernization across enterprise.

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Enterprise Architecture & Technology Strategy

Define and maintain Prudential’s enterprise architecture blueprint, including:

Business, application, data, integration, cloud, and security architectures

Establish architecture principles, standards, and guardrails to guide delivery teams

Ensure technology decisions align with Prudential strategy, risk appetite, and regulatory obligations

Own technology roadmaps covering core platforms, digital, data, and AI

Application & Core System Modernization

Lead the modernization of legacy platforms, including policy admin, claims, CRM, distribution, and back‑office systems

Drive adoption of:

Cloud‑native and composable architectures

API‑first and event‑driven integration

DevSecOps and automation

Balance modernization speed with operational stability, ensuring zero compromise on customer or regulator impact

Partner with Product Journeys to enable faster and safer product innovation

AI & Advanced Analytics Innovation

Define and execute Prudential’s AI architecture and innovation roadmap, covering:

GenAI, ML, NLP, intelligent automation, and decision intelligence

Ensure AI solutions are:

Secure, explainable, ethical, and compliant (Responsible AI)

Aligned with actuarial, underwriting, distribution, service, and operations use cases

Partner with Data, Security, Legal, and Risk teams to embed AI governance by design

Enable reusable AI platforms, models, and accelerators across the enterprise

Architecture Governance & Execution Excellence

Chair or co‑chair Architecture Review Boards (ARB) and modernization forums

Provide architectural assurance for major investments and transformation programs

Resolve cross‑domain design trade‑offs (cost, risk, speed, scalability)

Ensure architecture documentation and decisions are clear, pragmatic, and delivery‑oriented

Leadership & Capability Building

Build and lead high‑performing architecture and innovation teams, including:

Enterprise, solution, cloud, data, and AI architects

Develop future capabilities in:

Cloud engineering

AI engineering

Platform thinking and reusable assets

Mentor senior technologists and influence delivery leaders without direct authority

Stakeholder & Partner Management

Work closely with:

Business Leaders & Product Owners

CIO / CITO Office

Risk, Compliance, Legal, and Cyber Security

Act as Prudential’s technology authority with strategic vendors, cloud providers, and system integrators

Support ExCo‑level discussions on major technology and AI investments

Job Requirements

University Graduate and above from Information Technology discipline

15+ years in enterprise technology, architecture, or large‑scale digital transformation

Proven leadership in core system modernization within regulated industries (insurance / financial services preferred)

Deep knowledge of:

Cloud platforms (AWS/Azure/GCP/AliCloud)

Microservices, APIs, integration patterns

Data platforms and AI/ML architectures

Proven records in applying and implementing AI in business use cases at scale

Strong experience balancing innovation, risk, and operational stability

Excellent command of English and Chinese (written and spoken)

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part‑time / fixed‑term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third‑party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

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