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Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

About the Role

Position Title: GHR Ops Support     

Corporate Title: Vice President/Assiatnt Vce President                  

Experience:11-18 years

Location:  Bengaluru                          

Job Profile

Role Summary

The HR Operations Assistant Vice President (AVP) leads the delivery of HR Operations services within a Global HR Central Services model, ensuring high-quality, efficient, and compliant service delivery across the employee lifecycle. The role acts as an escalation point for complex cases, while driving process standardization, governance, and continuous improvement. The AVP partners closely with HR stakeholders, leads operational execution, and ensures strong risk and control frameworks are maintained.

Employee Lifecycle Management

• Lead execution of end-to-end employee lifecycle processes to ensure accuracy, consistency, and compliance
• Ensure alignment of lifecycle processes with regulatory and business requirements
• Partner with Payroll and HR stakeholders to ensure accurate downstream processing

Severance & Involuntary Termination Operations

• Lead end-to-end severance and involuntary termination operations, ensuring accurate and compliant execution
• Act as the initial escalation point for complex severance cases, including redundancy and mutual separations
• Ensure governance, approvals, and legal requirements are adhered to across all severance processes
• Partner with various HR teams on severance / termination execution
• Lead tracking, reporting, and audit readiness of all involuntary exit activity
• Drive process improvements and standardization initiatives within severance operations

HR Systems, Data & Documentation

• Ensure integrity and governance of employee data within HR systems (e.g., Workday)
• Produce HR documentation ensuring quality, compliance, and consistency
• Ensure effective document management, retention, and audit readiness across operations
• Drive improvements in data quality, controls, and system utilization

Compliance, Risk & Controls

• Ensure strong risk and control environment, including identification and escalation of issues
• Lead and support HR audits, ensuring completeness and accuracy of documentation as required
• Stay informed of regulatory changes and ensure operational readiness

Process Improvement & Operational Excellence

• Drive process optimization, standardization, and automation initiatives across HR Operations
• Identify and implement improvements to enhance service efficiency and effectiveness
• Support transformation and operating model initiatives within Global HR Operations
• Promote a culture of continuous improvement and operational excellence

Stakeholder Management & Collaboration

• Partner with HR Business Partners, COEs, and business stakeholders to deliver integrated HR operations
• Build strong stakeholder relationships and act as a trusted advisor on HR Operations matters
• Collaborate across regions to ensure consistency and alignment of service delivery
• Engage with vendors and external partners as required

Reporting & Performance Management

• Analyze operational data to identify trends, risks, and improvement opportunities
• Provide insights and recommendations to support decision-making

Couple of key points to remember when applying for the job:

1.This is a global role so the resource is expected to work in global time zones (shift allowances will be applicable as per the shift allowance policy)

2.Though they will follow India holidays, they might have to login on those holidays when needed as per the duties(working on holidays policies will be applicable)

3.This is a 3 day WFO set up with no or minimum exceptions (applicable to HR Ops Analysts and HR Ops AVP/VP’s 4.Candidates with language fluency of Spanish, Portuguese, French will be added advantage

Mitsubishi UFJ Financial Group (MUFG) is an equal opportunity employer. We view our employees as our key assets as they are fundamental to our long-term growth and success. MUFG is committed to hiring based on merit and organsational fit, regardless of race, religion or gender.